Technical Questions

Known Issues The team is working hard to improve your Sense experience. Among ongoing improvements, we are working to address these known issues. If you are experiencing one of these issues, please like the topic.

Common Installation Questions [Technical Questions] (6)
Voltage discrepancy fix just deployed - let us know if you still see issues ( 2 3 ) [Technical Questions] (42)
Devices getting mixed up with each other [Technical Questions] (17)
Discrepancy in power consumption between graph and 'bubble' NOW views [Technical Questions] (2)
Realtime Data Solar Dip in Power Meter ( 2 ) [Technical Questions] (23)
Sense servers are offline? [Technical Questions] (3)
Heat 3 = Toaster.. Or does it? Average run time 26 minutes! [Technical Questions] (8)
Calculating total power usage between two times? [Technical Questions] (3)
Solar Wattage Mixed polarity [Technical Questions] (15)
Time shown on Sense is 11 minutes slow [Technical Questions] (5)
Upgrading to solar from regular [Technical Questions] (5)
Device Timeout on Heat Pump [Technical Questions] (1)
Issues with Android app [Technical Questions] (15)
Sense detecting Washer as two devices. Best way to handle? [Technical Questions] (3)
Kwh usage not matching what the utility is reporting [Technical Questions] (6)
Lost real time usage graph ( 2 ) [Technical Questions] (28)
Question on trend data [Technical Questions] (3)
1/10 Second Power Outage = Sense Offline ( 2 3 ) [Technical Questions] (47)
Running multiple wires thru the current clamps [Technical Questions] (7)
How to detect "Always On" devices and their draw? [Technical Questions] (9)
Whole House Generator [Technical Questions] (7)
Solar Change? [Technical Questions] (4)
What's this in usage chart? [Technical Questions] (13)
Dual breaker boxes [Technical Questions] (9)
Lost my always on [Technical Questions] (6)
Access to log file/data ? Exporting history data [Technical Questions] (6)
Accuracy with 2 Senses [Technical Questions] (2)
Small 40 and 50 has watts few times per min (SOLVED) [Technical Questions] (8)
Always On (633W) Plus Dehumidifer (525W) = 679W? [Technical Questions] (9)
EVSE intergration [Technical Questions] (3)