Device Timeout on Heat Pump


Sense has discovered my pool heat pump; yippie :hugs:

I’ve set up notifications to let me know when the heat goes off and on, so I know when the spa is up to temperature. The behaviour I’m seeing is, what appears to be exactly two hours after the Device turns on, Sense alerts me that the Device has turned off. I look at the timeline, and there are no spikes up or down; the heat pump is still drawing ~ 5k. This has occurred more than once.

Q: Does Sense make an assumption that if no new activity from a Device is seen, it times out and marks it off?

If this were the case, could we override the timeout value on a per Device basis for these knowingly long-running devices?