I have a fairly long story of woe. One would think that detecting a fixed 5.7 kW load that comes on at exactly the same time every night would be easy, but I guess not.
I have a 2014 Tesla Model S P85 charging on a 30A circuit, so it draws 24A at 240V. It is charging with the Tesla Mobile Connector plugged into a 30A outlet.
I have been running the Sense device since March. The Sense eventually detected the Tesla for a while, but it eventually quit seeing the usage for the Tesla and several other devices.
I tried contacting support and didn’t hear anything, so I eventually reset the device. It found the devices fairly quickly again. Eventually, the Tesla was discovered again and usage assigned to it. The period of proper detection lasted about 2 weeks. Then, the usage stopped being assigned to the car again.
I contacted support again and they recommended deleting the Tesla and letting it be rediscovered. I did that. A week later, the EV was discovered again. The car is now detected when it turns on, with a power usage of 20 watts!
I contacted support again, and their only input was: We’re still working on EV support, and you could try posting on this thread.
So, now what? I could kind of understand the difficulty of detecting my variable speed pump (also not detected), but this should be an easy load to detect! I’m starting to wonder why I bother to keep the Sense box powered on. I’m certainly not recommending it to friends in its current state. It seems like such a great idea, but with fatal flaws still.
So, after resetting the entire device once, and deleting the EV once, what do I do now?