I received and installed my sense today. When customers buy units and a firmware update is needed, when will the update be pushed?
I don’t work for sense but my guess is the firmware is programmed to check at 10 PM ET every day, I’m saying this because my Sense device hung up during a previous firmware update and when I brought it back online a couple hours later, it had not updated. The next night, it updated at 10 PM ET to the latest version.
Ben also said that Sense was going to move the updates to 2 AM ET so my guess is that the new firmware that came out on Wednesday is programmed to check at 2 AM ET every night.
@dgreen045, what monitor firmware version are you on now? You can check by opening the menu in the Sense app, clicking ‘Settings’ and then ‘Sense Monitor.’ There is daily check to ensure that your Sense is up to date with the latest firmware, so you should have the new firmware now!
Kevin, the time hasn’t been switched yet but it is something we will have switched over soon!
My Sense was updated at on the evening of the original installation. Ironically enough, the update occurred hours prior to 2AM EST. Nevertheless, i am now on version 188.8.131.523-2292892-master
Great to hear! We haven’t switched the firmware update time quite yet but are going to do so in the near future.