Rating popup getting annoying


#1

Even though I have responded to this survey popup, it continues to pop up.

Rather annoying.

sense2


#2

Yikes! That shouldn’t be happening. How often is it popping up? Are you on Android or iOS?


#3

Android. It pops up frequently but not every time I use the app.

I’ll see if I can figure out any cause and effect relationship…


#4

any update on this glitch?

hope everyone at Sense has a happy, healthy new year


#5

Thanks @richr! You as well.

Is this still happening? Was hoping you’d be able to notice a pattern. It’s curious that this is happening frequently because it’s set to at most appear one a month. I’m guessing the pop up is appearing more than that? Could you also send over the version of Android and phone model you’re using? I don’t believe we’ve had other reports of this happening so the more information we have, the better!


#6

Still happening. One I see it, it usually does not reappear for some time, but certainly more than once a month - several times a week at least. I’ll try to keep track of how often I see it.

Google Pixel phone (not Pixel 2).

Android v 8.1.0

Sense app 1.17.3


#7

Exact same setup. I’ve never seen the pop-up.


#8

Pop up occurs several times a day. Changing device orientation (portrait / landscape) while the app is running sometimes seems to trigger it as well.


#9

That would get annoying pretty quick.

I’m of limited use, but have you tried deleting the app and reloading it? The biggest hassle there is having to remember your sign-in credentials.


#10

Yikes! That is a lot. I’ve passed this along to our Android team to look into.