@vertreesc You have in many ways expressed my own sentiment. I’m about 6 weeks in and device detection has stalled considerably at 15, with just one device detected in the last week. I have had no detection of lights or any small wattage devices.
But I’m OK with all of this.
I read the reviews and message boards thoroughly before purchasing my Sense. I knew the technology was imperfect and I know enough about how technology startups work and the push-pull between engineering and marketing/sales to know that the product was probably less than perfect. In fact, the day after installing my Sense I volunteered for the beta program.
Those running the company have a tough needle to thread. Disclose enough information so people like us get some breadcrumbs to indicate that forward movement is being made. Don’t disclose too much that competitors can get an idea of what is being developed. And most important, don’t disclose information that could chase away sales. This is particularly true under the current model where 100% of revenue (that we can see, I have no idea if the aggregated data Sense collects can be monetized) is from unit sales. This leads to canned and innocuous responses that say “we hear you but we can’t say more”. Add to the mix that the company is taking outside money which necessitates communications from the company be that much more carefully crafted or the principals end up in court.
Sense is a classic example of “Don’t Let Perfection Get in the Way of Progress”. Let’s cut the company, and especially the people that communicate with us here, some slack. They are at the cutting edge of this technology and I think they’re doing a great job so far. The best thing we can do is to keep sending feedback. Then best the company can do is continue to assure us that progress is being made in the form of regular responses and occasional app and firmware updates.