News & Announcements

Community Events Device Detection Updates Firmware Updates App Release Notes Known Issues The team is working hard to improve your Sense experience. Among ongoing improvements, we are working to address these known issues. If you are experiencing one of these issues, please <strong>Like</strong> the topic and <a href="">submit a ticket to the Support team</a>.
Firmware Update: Version 1.17.2232 [Firmware Updates] (2)
INVESTIGATING: Tesla Model 3 detection accuracy issues [Known Issues] (5)
Have any questions? Ask Sense! - April 2019 ( 2 ) [News & Announcements] (28)
Device Detection Major Update: Tesla Model 3 - 1/9/19 ( 2 ) [Device Detection Updates] (38)
What's new in v22: Philips Hue ( 2 3 4 ) [App Release Notes] (68)
What's new in Web App v4: Data Export ( 2 ) [App Release Notes] (33)
RESOLVED: Smart TV detection issues [Known Issues] (4)
Announcing: The New Monthly Email Report [App Release Notes] (1)
What's new in v23 and Web App v5.5: Smarts Plugs and Themes ( 2 3 4 5 6 ) [App Release Notes] (100)
Firmware Update: Version 1.16.2203 [Firmware Updates] (2)
RESOLVED: TP-Link HS110 plugs showing as OFF in Sense but ON in Kasa app [Known Issues] (4)
Device Detection Major Update: Nissan Leaf Electric Vehicles - 12/20/2018 [Device Detection Updates] (13)
Device Detection Update: Device Updates! ( 2 ) [Device Detection Updates] (36)
Device Detection Major Update: Chevy Electric Vehicles - 10/11/18 ( 2 3 4 ) [Device Detection Updates] (61)
Follow for up-to-date reports on Sense services [Known Issues] (3)

You can find the most up-to-date information on Sense services at This information will also be automatically pushed to our @SenseStatus Twitter account.

Firmware Update: Version 1.15.2186 [Firmware Updates] (2)
RESOLVED: Help with Web App Not working properly [Known Issues] (9)
RESOLVED: Sense Testing push notification [Known Issues] (11)
My upcoming availability and a thank you [News & Announcements] (7)
RESOLVED: Is Data Export not available at the moment? [Known Issues] (9)
Will you be at CES 2019? Join us! [Community Events] (7)
What's new in v24: Google Assistant [App Release Notes] (11)
Year End Webcast - 12/21/2018 3-4pm ET [Community Events] (18)
Do you post on Reddit? Want to be a r/sense moderator? [News & Announcements] (2)
Firmware Update: Version 1.14.2119 [Firmware Updates] (2)
COMPLETE: Scheduled maintenance tonight 12/12/18, 9pm ET [News & Announcements] (2)
What's new in Web App v6: Device Merge [App Release Notes] (1)
RESOLVED: Sense no connecting to web socket [Known Issues] (7)
What's new in Web App v2: Power Meter [App Release Notes] (11)
Firmware Update: Version 1.13.2066 [Firmware Updates] (14)