News & Announcements


Community Events Device Detection Updates App Release Notes Firmware Updates Known Issues The team is working hard to improve your Sense experience. Among ongoing improvements, we are working to address these known issues. If you are experiencing one of these issues, please Like the topic and submit a ticket to the Support team.
Topic Replies Activity
Research: Clogged Dryer Vents 19 March 23, 2020
Device Detection Major Update: Tesla Model 3 - 1/9/19 168 March 19, 2020
What's new in v30 and Web App v11 56 March 16, 2020
What's new in v31 34 February 26, 2020
Device Detection Major Update: Chevy Electric Vehicles - 10/11/18 75 February 9, 2020
Device Detection Major Update: Ecobee Historical (v29.1 iOS/v29.2 Android) 40 February 7, 2020
Device Detection Major Update: Nissan Leaf Electric Vehicles - 12/20/2018 21 February 7, 2020
What's new in v22: Philips Hue 78 February 4, 2020
FIX ISSUED: Missing device 'time on' statistics 3 January 24, 2020
Firmware Update: Version 1.25.2594 2 January 21, 2020
2020 Sense Saves Sweepstakes | ends 2/15 3 February 24, 2020
What's new in Web App v4: Data Export 45 January 8, 2020
Introducing our new Community Manager, Justin 10 January 6, 2020
RESOLVED: 1/2/20 Sense API outage 3 January 3, 2020
FIX ISSUED: Hue setup crashing on Android 3 December 31, 2019
FIX ISSUED: Signal Check taking longer than 48h for some users 3 December 27, 2019
Holiday hours — 12/24-25 1 December 23, 2019
INVESTIGATING: Display issues in Web App (MS Edge) 14 December 19, 2019
Firmware Update: Version 1.24.2555 2 December 16, 2019
FIX ISSUED: Device showing usage over 100% on Trends page 4 December 11, 2019
A sad but positive departure 7 December 4, 2019
Have any questions? Ask Sense! - May 2019 80 November 26, 2019
Firmware Update: Version 1.24.2525 3 November 22, 2019
11/25-12/6: Upcoming holiday promo! $60 off! 1 November 21, 2019
What's new in v29.3 (iOS): Infrastructural fix and Support improvements 1 November 19, 2019
RESOLVED: TP-Link HS300 connection issue 2 November 11, 2019
What's new in Web App v10: Trends 19 October 28, 2019
What's new in v29.2 (iOS): Graphical patch 1 October 23, 2019
FIX ISSUED: Sense setup issue on Android devices 3 October 17, 2019
What's new in v29: Network Connection Test 15 October 9, 2019