News & Announcements


Community Events Known Issues The team is working hard to improve your Sense experience. Among ongoing improvements, we are working to address these known issues. If you are experiencing one of these issues, please Like the topic and submit a ticket to the Support team. Firmware Updates App Release Notes Device Detection Updates
Topic Replies Activity
Device Detection Major Update: Tesla Model 3 - 1/9/19 90 July 19, 2019
Device Detection Major Update: Chevy Electric Vehicles - 10/11/18 67 July 18, 2019
What's new in v27 and Web App v8: Compare + Home Details 43 July 11, 2019
Office closed 7/4 and 7/5 1 July 3, 2019
FIX ISSUED: Unable to rename devices (Android) 3 July 3, 2019
What's new in v26 and Web App v7: Always On Stats 42 June 24, 2019
Firmware Update: Version 1.21.2346 2 June 24, 2019
A contest for the current Sense users 1 June 10, 2019
Enter the Sense Saves sweepstakes, now until 6/24 11 June 6, 2019
EXPIRED: $50 off Sense and Sense Solar, now through June 16th 4 June 18, 2019
Have any questions? Ask Sense! - May 2019 76 June 4, 2019
RESOLVED: Google Assistant integration not connecting 4 May 30, 2019
Survey: Hot Water Recirculating Systems 15 May 22, 2019
Please Read: Amazon Data Sharing request 1 May 17, 2019
Firmware Update: Version 1.20.2301 2 May 17, 2019
What's new in v24: Google Assistant 17 May 13, 2019
RESOLVED: Mobile app (iOS) not loading live readings without restart 3 May 1, 2019
Firmware Update: Version 1.19.2278 2 April 25, 2019
What's new in v23 and Web App v5.5: Smarts Plugs and Themes 105 April 23, 2019
Device Detection Survey: EVs, Pools, and Hot Tubs - CLOSED 21 April 23, 2019
Announcing: Sense Saves 14 April 19, 2019
RESOLVED: Always On values increasing without cause in the home 3 March 29, 2019
FIX ISSUED: Tesla Model 3 detection accuracy issues 6 March 26, 2019
Firmware Update: Version 1.17.2232 2 March 20, 2019
What's new in v22: Philips Hue 68 March 8, 2019
What's new in Web App v4: Data Export 33 March 8, 2019
RESOLVED: Smart TV detection issues 4 March 5, 2019
Announcing: The New Monthly Email Report 1 February 1, 2019
Firmware Update: Version 1.16.2203 2 February 28, 2019
RESOLVED: TP-Link HS110 plugs showing as OFF in Sense but ON in Kasa app 4 February 26, 2019