News & Announcements


Firmware Updates Community Events Known Issues The team is working hard to improve your Sense experience. Among ongoing improvements, we are working to address these known issues. If you are experiencing one of these issues, please Like the topic and submit a ticket to the Support team. App Release Notes Device Detection Updates
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Enter the Sense Saves sweepstakes, now until 6/24

From now until late June, we’ll be running a little ongoing promotion on Sense Saves. Every post (upon approval) will enter you to win some TP-Link HS110 smart plugs. We’ll announce a new winner every two weeks. After th…

5 May 14, 2019
Please Read: Amazon Data Sharing request 1 May 17, 2019
Firmware Update: Version 1.20.2301 2 May 17, 2019
Survey: Hot Water Recirculating Systems 13 May 15, 2019
What's new in v24: Google Assistant 17 May 13, 2019
INVESTIGATING: Google Assistant integration not connecting 3 May 7, 2019
RESOLVED: Mobile app (iOS) not loading live readings without restart 3 May 1, 2019
What's new in v26 and Web App v7: Always On Stats 40 April 26, 2019
Have any questions? Ask Sense! - May 2019 64 April 26, 2019
Firmware Update: Version 1.19.2278 2 April 25, 2019
What's new in v23 and Web App v5.5: Smarts Plugs and Themes 105 April 23, 2019
Device Detection Survey: EVs, Pools, and Hot Tubs - CLOSED 21 April 23, 2019
Announcing: Sense Saves 14 April 19, 2019
Device Detection Major Update: Tesla Model 3 - 1/9/19 72 April 12, 2019
RESOLVED: Always On values increasing without cause in the home 3 March 29, 2019
FIX ISSUED: Tesla Model 3 detection accuracy issues 6 March 26, 2019
Firmware Update: Version 1.17.2232 2 March 20, 2019
What's new in v22: Philips Hue 68 March 8, 2019
What's new in Web App v4: Data Export 33 March 8, 2019
RESOLVED: Smart TV detection issues 4 March 5, 2019
Announcing: The New Monthly Email Report 1 February 1, 2019
Firmware Update: Version 1.16.2203 2 February 28, 2019
RESOLVED: TP-Link HS110 plugs showing as OFF in Sense but ON in Kasa app 4 February 26, 2019
Device Detection Major Update: Nissan Leaf Electric Vehicles - 12/20/2018 13 February 26, 2019
Device Detection Update: Device Updates! 36 February 26, 2019
Device Detection Major Update: Chevy Electric Vehicles - 10/11/18 61 February 22, 2019
Follow status.sense.com for up-to-date reports on Sense services

You can find the most up-to-date information on Sense services at status.sense.com. This information will also be automatically pushed to our @SenseStatus Twitter account.

3 February 21, 2019
Firmware Update: Version 1.15.2186 2 February 15, 2019
RESOLVED: Help with Web App Not working properly 9 February 12, 2019
RESOLVED: Sense Testing push notification 11 January 25, 2019