News & Announcements


Firmware Updates Community Events Device Detection Updates App Release Notes Known Issues The team is working hard to improve your Sense experience. Among ongoing improvements, we are working to address these known issues. If you are experiencing one of these issues, please Like the topic and submit a ticket to the Support team.
Topic Replies Activity
Device Detection Major Update: Nissan Leaf Electric Vehicles - 12/20/2018 14 November 12, 2019
INVESTIGATING: TP-Link HS300 connection issue 2 November 11, 2019
What's new in Web App v4: Data Export 40 November 4, 2019
What's new in Web App v10: Trends 19 October 28, 2019
Device Detection Major Update: Ecobee Historical (v29.1 iOS/v29.2 Android) 39 October 25, 2019
What's new in v29.2 (iOS): Graphical patch 1 October 23, 2019
FIX ISSUED: Sense setup issue on Android devices 3 October 17, 2019
Device Detection Major Update: Tesla Model 3 - 1/9/19 111 October 16, 2019
What's new in v29: Network Connection Test 15 October 9, 2019
FIX ISSUED: Over-reporting of Home Energy Notifications and Usage 3 October 2, 2019
INVESTIGATING: Device showing usage over 100% on Trends page 2 October 1, 2019
Firmware Update: Version 1.23.2457 2 October 1, 2019
What's new in Web App v9: Settings and Connected Devices 5 September 23, 2019
What's new in v23 and Web App v5.5: Smarts Plugs and Themes 109 September 22, 2019
What's new in v28 and Web App v8.5: Home Energy Notifications 41 September 16, 2019
2019 Data Science Updates 18 September 14, 2019
RESOLVED: Support-side software outage 2 September 13, 2019
Help us design Sense Solar v2! Take this survey 14 September 12, 2019
Firmware Update: Version 1.22.2423 3 September 4, 2019
Sense Saves Sweepstakes until 9/13: Win a $25 Amazon Gift Card 1 August 29, 2019
Device Detection Major Update: Chevy Electric Vehicles - 10/11/18 70 July 30, 2019
I'll be out of the office until Tuesday, 7/30 1 July 24, 2019
What's new in v27 and Web App v8: Compare + Home Details 43 July 11, 2019
Office closed 7/4 and 7/5 1 July 3, 2019
FIX ISSUED: Unable to rename devices (Android) 3 July 3, 2019
What's new in v26 and Web App v7: Always On Stats 42 June 24, 2019
Firmware Update: Version 1.21.2346 2 June 24, 2019
A contest for the current Sense users 1 June 10, 2019
Enter the Sense Saves sweepstakes, now until 6/24 11 June 6, 2019
EXPIRED: $50 off Sense and Sense Solar, now through June 16th 4 June 18, 2019