Technical Questions

Installation FAQ (2)

Sense should only be installed by a licensed electrician. The installation is very straightforward and in most cases, will take less than half an hour, but since your electrical panel is live, it is dangerous for those u…

Check out our Knowledge Base (2)

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Breaker Panel - New installation (15)
HS110 became disassociated, consumption back to "Other" category (16)
Usage Accuracy (12)
Power cable 16AWG, NEC ( 2 ) (26)
Apple HomeKit Integration (4)
My Sense report on the Heat Pump is acting strangly (1)
Crazy spike in HS110 data, does Sense throw out "bad" data? (6)
Monitoring Sense ( 2 ) (23)
Is there anyway to hardware the sense device to my cat6 network (2)
Wemo integration (3)
Bizarre back-annotation for detected "AC 2" device (6)
Installed a Sense this weekend on a 400a electrical service (9)
1/10 Second Power Outage = Sense Offline ( 2 3 4 5 6 7 ) (121)
Alexa integration broken in Canada (8)
Is my sense on the fritz or what? Very odd behavior (7)
Looking for Electrician in Brooklyn or NYC (1)
Sense Offline after Power Outages (3)
One chart says +3000 and another ~+750 for same device ( 2 ) (29)
Sense detected a (non-existent) change in Hue light grouping (6)
WiFi Network Timeout/Recovery ( 2 ) (24)
Hot Tub bundled in with dryer (3)
RESOLVED: Many False Alarms. Excessive Notifications (14)
Fluctuating "Always On" values (18)
How long until backfill kicks in? (4)
RESOLVED: Help please, not logging (10)
Timeline no longer updating (4)
Change WIFI? (8)
Android app shows stale data (1)