Technical Questions


Topic Replies Activity
Installation FAQ

Sense should only be installed by a licensed electrician. The installation is very straightforward and in most cases, will take less than half an hour, but since your electrical panel is live, it is dangerous for those u…

3 July 19, 2019
Check out our Knowledge Base

Sense has a deep library of documentation that you can find here: help.sense.com. If you have ideas for new articles, let us know in the comments.

3 July 9, 2019
Just curious on why sense decide to rename a device 17 August 23, 2019
Negative power with big drop in measured solar production 9 August 22, 2019
Installation help; two parallel main panels 58 August 22, 2019
Measurement of DC current 14 August 21, 2019
How does the Solar CTs and monitor work? 4 August 21, 2019
Solar production 6 August 20, 2019
Device page smart plug button color? 13 August 19, 2019
Usage Accuracy 41 August 19, 2019
Sense identified a problem 9 August 19, 2019
Sense, please enlighten us to some of the tools you use 7 August 16, 2019
Can not access Settings web page 9 August 15, 2019
Mobile login issue 3 August 14, 2019
Has the underlying Sense hardware changed over time? 6 August 14, 2019
Discussion: Why can't I train my sense? 69 August 14, 2019
Continued off line 3 August 13, 2019
What's going on here 14 August 12, 2019
Dryer stays on but 6 August 12, 2019
Extend CT cables? 8 August 12, 2019
What all TP-Link KASA devices work with Sense? 3 August 12, 2019
Device tags on power meter 5 August 11, 2019
“Always On” Stats doesn't include the “always on” smart plug usage 2 August 11, 2019
How about "nothing" (HS110) 7 August 10, 2019
Nighttime Solar Production - Really? 13 August 9, 2019
And now this! Offline? 3 August 9, 2019
Always-on Ongoing Problems (reading high) 45 August 9, 2019
Can Sense store data during a network outage? 8 August 8, 2019
Where to buy the HS110 smart plug? Has it been discontinued? 11 August 7, 2019
False notifications 27 August 7, 2019