Technical Questions


Topic Replies Activity
Installation FAQ

Sense should only be installed by a licensed electrician. The installation is very straightforward and in most cases, will take less than half an hour, but since your electrical panel is live, it is dangerous for those u…

2 July 19, 2018
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Sense has a deep library of documentation that you can find here: help.sense.com. If you have ideas for new articles, let us know in the comments.

2 July 9, 2018
Kasa Smartplug Stat Reset 5 May 19, 2019
Sense shows device is On but it's not (Web App) 34 May 17, 2019
Wemo Wackiness or Fridge Flakiness? 1 May 17, 2019
Forgetting WiFi? 5 May 17, 2019
Amazon would like my data. For what? 9 May 17, 2019
Anybody have experience with Sense Solar & Tesla Powerwall? 7 May 15, 2019
Installation help; two parallel main panels 36 May 15, 2019
HELP: understanding the meter graph a bit more 5 May 15, 2019
Electrical Service Overload Alerts 20 May 15, 2019
Pre Solar Inquiry 9 May 14, 2019
Sense install with Solar and POWERWALL2 18 May 13, 2019
More In Depth Graph 3 May 13, 2019
SubPanel Monitoring 2 May 13, 2019
RESOLVED: Is Sense monitoring Down? 19 May 10, 2019
400A with freestanding panel? 12 May 10, 2019
Data Gaps in Timeline/Meter 124 May 9, 2019
Water Heater at 300%? 11 May 8, 2019
Nighttime Solar Production - Really? 9 May 8, 2019
Monitor goes offline at 3am (CDT) exactly 13 May 6, 2019
Reading below 0w after new update 2 May 3, 2019
Alexa integration broken in Canada 9 May 3, 2019
Static DNS Servers? 32 May 2, 2019
Creating a new Device 3 May 2, 2019
Have to restart app constantly 13 May 1, 2019
Alternate Wifi Antenna? 2 May 1, 2019
Where is the rest of the wattage? Alway On 18 April 30, 2019
Solar producing overnight? 24 April 29, 2019
Setting up solar on app 4 April 29, 2019