Technical Questions

Network Encryption Errors (2)

Hey guys! This isn’t a full announcement so I’m not posting it into the announcement category for the moment, although I might move it there later. This is just a general update to some questions that some users may hav…

Installation FAQ (2)

Sense should only be installed by a licensed electrician. The installation is very straightforward and in most cases, will take less than half an hour, but since your electrical panel is live, it is dangerous for those u…

Check out our Knowledge Base (2)

Sense has a deep library of documentation that you can find here: If you have ideas for new articles, let us know in the comments.

Samsung TV always on and other oddities (13)
Disable sound for android notifications (4)
Power Use Not Showing Up ( 2 ) (21)
App can't find sense (7)
Gaps in Timeline/Meter ( 2 ) (31)
Power cable 16AWG, NEC ( 2 ) (31)
Possible to create multiple accounts connected to same Sense device? (2)
Sense network activity ( 2 ) (28)
Sense vs Solar app (5)
So, what happens if you lose power during the first 24 hours? (19)
Usage discrepancy (4)
Unbalanced Loads on the Two Legs (5)
One chart says +3000 and another ~+750 for same device ( 2 ) (30)
Bizarre back-annotation for detected "AC 2" device (7)
Funny Readings Every few minutes (8)
RESOLVED: Is Data Export not available at the moment? (9)
Real-time display sluggish (16)
I have two Sense sensors - one has a red LED on, the other doesn't (4)
Logging Into Community Via iPhone (3)
Wemo vs TP HS110 ( 2 ) (28)
HS110 became disassociated, consumption back to "Other" category ( 2 ) (35)
General house/energy questions (1)
Let's see your setup (6)
Negative showing on mains here too (3)
Negative showing on mains (5)
Detecting Sump Pump (7)
Solar setup failing (11)