Technical Questions


Topic Replies Activity
Installation FAQ

Sense should only be installed by a licensed electrician. The installation is very straightforward and in most cases, will take less than half an hour, but since your electrical panel is live, it is dangerous for those u…

3 July 19, 2019
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Sense has a deep library of documentation that you can find here: help.sense.com. If you have ideas for new articles, let us know in the comments.

3 July 9, 2019
Sense identified a problem 12 December 9, 2019
Sum of device energy usage exceeds "Total Usage" 10 December 9, 2019
Wemo vs TP HS110 39 December 7, 2019
Sense vs Solar app: kWh differences 33 December 8, 2019
Avg. % of monthly use 7 December 6, 2019
Drastic consumption monitoring accuracy issues after installing solar monitoring 11 December 6, 2019
Sense with Two Solar systems 2 December 5, 2019
New install - "Sense identified a problem" 31 December 2, 2019
Ok to splice in two Kasa plugs to each pole of a split AC? 15 November 29, 2019
Factory reset pro's and con's 4 November 26, 2019
New Router 5 November 23, 2019
Other Category Grows to nearly 50% after 2 years 3 November 23, 2019
How is auto-combining working for you? 24 November 23, 2019
Need a little help understanding the data export from the web 18 November 22, 2019
Sense completely forgot its wifi settings 5 November 22, 2019
Device is properly detected, but not displayed correctly 3 November 22, 2019
New Solar Install Question about where to connect 8 November 20, 2019
Solar production around clouds 5 November 20, 2019
Now sense only shows Other. Always On is gone! 10 November 18, 2019
WiFi issues 15 November 11, 2019
TP-Link issues 55 November 11, 2019
What to trust, Sense or to HS300? 8 November 11, 2019
Missing "Other" 1 November 8, 2019
Web UI has blank data but App is not blank 2 November 8, 2019
Question about "always on" solved 3 November 6, 2019
Continued off line 7 November 6, 2019
Changing breaker box + reset + creating new account = intact history? 9 November 4, 2019
Smart plugs and 2x200 amp service 12 November 4, 2019