Can't login to the forums while mobile


#21

So, I gave in…installed an app for a forum (ugh), and nothing - exact same issue - I load up Discourse, setup the Sense forums in it, it shows everything OK, but I’m still not logged in…and when I tried to respond to this thread, boom…it just opens the Sense app and dumps me out to the “Now” page and nothing happens.

So, no further ahead.


#22

Have you tried uninstalling the Sense app, then logging in to the Community in a browser, then after that reinstalling the Sense app?


#23

So, I followed a link from a thread-response alert email, and I seem to be mysteriously logged in now. Replying to this thread on my iPhone.

Not sure if issue was fixed or what, but at least I can participate through the day now.


#24

I’m not seeing anything fixed on our end, but I was just coming in here to post the link that @scorp508 posted above. Sense is working again in the Discourse app for me.


#25

Not sure what happened, but I got logged out again and am back to square one.


#26

community.sense.com is working for me again in mobile Safari. Is this working for the rest of you again?


#27

Yes, I can confirm I am able to get onto the site directly on my iPhone now.

I am however afraid to log out and trying to login again seeing as that was the original problem - I was able to see and browse the site OK, however trying to login dumped me to the endless app loop. I do seem to be logged in now however so I’m going to leave well enough alone


#28

Just tried it on my iPad Pro and still experiencing the same issues. Tap the Login button and go straight to Sense app.


#29

Same issue with iPhone and iPad. Launches the Sense app using Safari or Chrome.


#30

While in the Sense app on the iPhone I go to settings/help/community forum. That’s the only way I can get here


#31

In the meantime, the Discourse app should work fine. I just tried that on a different device and with an alternate login and it worked well for me.