I’m not really in agreement with @kevin1 as to his position on the post. I find the lack of research and public posting to be out of ordinary from all the VC’s I’ve sat in front of (not claiming you represent one, but based on your “flex” in the second paragraph). This seems like something you would pen to the C suite if you really wanted to, and not direct it towards the community. But to each their own…
This has been discussed many times and most everyone agrees that it would be nice to have.
Flat out impossible. The first 48 hours is the initial calibration. I would strongly advise against this because you would have more upset customers due to false advertising.
As @kevin1 mentioned they have partnered with, and received a round with, one of the largest Energy Tech companies in the world.
If you look in the forums here you’ll find the offers of free Kasa plugs from Sense employees.
Most of the Amazon reviews that are negative are because people are afraid to keep the device beyond the return policy or because it didn’t detect 100% of their electrical usage.
This person left one star “I had such great hopes for this. Unfortunately, after just over 2 weeks, it has only learned 14 devices” … Well, I wish I had 14 devices natively detected after a few months. I think I have 5 now!
If you are familiar with investments then you would know that, with the rounds they have raised, they have corporate goals, KPIs etc etc. We just don’t know what they are, and we don’t need to know if they care to keep that to themselves. From my experience, it’s a nightmare dealing with VC’s and their arm chair quarterbacks. But I can guarantee you with the money they raised, the 14 investors and Series B completed their growth metrics are being discussed daily.
I’m no fanboy of Sense. I think there’s a lot to be desired, but I don’t think it’s fair to publicly say they need to up their game for more money… Personally, I think their biggest problem is marketing and communication along with phone based tech support. Setting expectations and failure to followup - provide accessible support, leaves people wondering if they have a product they can count on. Telling people, as you suggest, that it WILL do something, when it might not because of the inherent nature of AI and detection algorithms, is in my opinion, problematic. When you use buzz words like “artificial intelligence” with people who don’t understand it, it eludes to a grander, better product. For some of us, we might be able to do electrical work ourselves, but for others, they would kill themselves. For some of us we might be able to train Sense, but for others, they would make a mess out of a good thing. It’s not easy for everyone to understand the technology behind AI and what Sense does. Their marketing team has a tough job and I think they’re a bit behind the ball. The Amazon reviews speak to the issue clearly. People expect this thing to be a magical gizmo that will immediately lower their bill and tell them when their coffee is done. Sense is a tool that can aid you. The people who have got the most out of Sense are the people who integrate it with HA or other platforms, the people who want to learn how Sense works. But I’m just another forum member so I try to help people along the way, with the little knowledge that I posses, and I’ll leave Sense to run their business.
I refer you to this Haiku dated from 2018. It’s all about the delivery 
They may have things up their sleeve that we just don’t know about yet. I would put money on it that they do.