Two devies identified as one?

#1

Hello, I just recently added sense to my home, and it has detected my dryer, however, it also believes my hair-dryer is the same device. How do I fix this?

#2

I’ve only been using Sense for a month or 2, but in my experience, if it’s labeled as Dryer, then when the hair-dryer is on and Sense labels is incorrectly, go to the Dryer device and click Report a Problem, and click “device is not on”. This will help the machine learning look for smaller differences and hopefully start to identify them separately. It may take several times of you clicking this when it misidentifies them.

#3

Conflations can happen for similar devices. I’d follow @Edison517’s advice to ‘report a problem,’ but honestly, patience can be key in these situations. Sense will likely eventually figure things out after seeing more cycles from both devices. This isn’t an absolute certainty though. Worst case scenario, you could always put a smart plug on one of the devices to isolate it.

#5

The one thing to keep in mind about what @Edison517 explained is catching the correct device.
So if it’s the dryer and hair dryer, make sure you catch the WRONG device in the act to report “this device is not on”.
Example:
Notification and device list shows hair dryer on but it’s actually the dryer. On device page click on hair dryer and report.
There is not an action to report when a device is on for the correct device yet

#6

Thanks, it just now also believes the microwave is also the same device as the hair-dryer
and the laundry dryer. Should I delete the device? I just reported the problem also.