Last Friday night at 3AM EST, a firmware update began rolling out to monitors. To avoid strain on our servers, firmware rollout is staged over five days. Within that five day period, your monitor will be updated overnight. At this time, there is no way to opt in for an immediate update.
Changes include:
- Bug fixes to reduce smart plug dropouts
- Improvements to monitor security, robustness, and memory consumption
To check if you received the update, navigate to Settings > My Home > Sense Monitor. Your firmware version will be given under the Monitor card. Please note that firmware updates can be delayed in some instances. If you have not received the update after 5 days, let me know.
Please PM me if you have any questions.