High energy items not being identified

[JustinAtSense]

Hi @ATechGuy, I wrote up the below response to this question in a related thread.

@JustinAtSense

What to do for inaccurate device detections:

• The best thing to do is use your appliances like normal. If you want to really dig in, look at the power signature, run times, etc. and set alerts to help you figure out what it might be. And if you’re not sure Sense got something right, don’t merge it into another device yet.
• If you’re seeing a significant issue with device accuracy or conflation, either:
  • Don’t do anything to the device and continue using it as normal
  • Delete the device and wait for Sense to issue a more accurate device model
  • If Sense has a hard time finding a device, Dedicated Circuit Monitoring and our smart plug integrations are solutions for instantaneous detection.
  • For persistent device detection issues, continue to reach out support@sense.com so we can track device detection issue trends and frequency. As a reminder, Support is unable to edit device models for inaccurate devices.