I know sense is likely very proud of this service and likely just the bridge to bigger an better services Sense has planned, but to be honest my first thought was “I wish they were focused more on getting the current product working better”.
The new features recently announced are good. They help us align data better to how people live.
However, I have not really seen any updates to the underlying issues of device detection, accuracy and consistency and no real plan to how they will be addressed.
I am less concerned about getting the device perfect when Sense finds it as I can deal with initial device identification. However after I spend the time to identify a device it should not change or get confused with other devices. I have seen this happen with most of my devices over time and its exceptionally frustrating to the point where I do not want to spend any more time identifying a device only to have it stop working or get confused with another device.
Depending on the season 70-90% of my electrical usage is still unknown to sense (air conditioning accounts for the 20% gap). The identified portion of 10-30% is very inaccurate. After spending hours to nail down a device, a few months later Sense becomes confused. That specific stage of your dishwasher cycle you though you had figured out now becomes a coffee pot. And your Washing machine becomes a vacuum or unknown again.
My point to this is how can sense focus on advanced levels of electrical diagnosis when it cant get the basics right? I hope Sense does not believe the current product is ready for the next step as that is not my experience. Sense should focus its team on stabilizing and improving the current gaps in capabilities.