I have seen a crazy amount of power quality issues on my sense for awhile now (1yr+) and have just been pushing it to the side for awhile thinking its nothing and maybe just a network issue like the disclaimer says in the app. I finally have come to think that there might be a real problem here. I t…

Well, the power company just came and found a melted wire on the pole, I’ll have to give Sense a day or two before I’ll know for sure that fixed the problem but thats what I think it was. They fixed everything very quickly. Im attaching pictures of the wire they cut off. [IMG_1247]

You can likely fix this by turning your Sense off for 10 seconds (either by unplugging it or by turning off the breaker it is connected to) then back on. I had the same issue as have many others. Let us know how it works out.

@affusj , I would suggest the same as @Connor , since they were recently afflicted by similar, and the power cycle moved the spikes. But you’re seeing flicker, so there’s a good chance this might not be the same. If it remains after the power cycle, then it is probably a good idea to get an electr…

Maybe that would cut down on it but I have a feeling that since the lights flicker that there is a bigger issue here? I’ll try it when I get home later this week. Do you really think I should start with an electrician? Service calls are extremely expensive by me, probably at least $200+ just to come…

@affusj , the power company is also a reasonable go to. Just be prepared for a wait. Who fixes depends on whether the issue is inside (weak neutral) or outside (too small a distribution transformer) your panel. Those dips aren’t good for your home’s electronics.

[Untitled] Take a look at my chart above. I was seeing the exact same extreme dips that you are. The restart solved the issue. I’d recommend trying the restart before calling an electrician or the utility just to see if some of your issue is this quirk with the Sense device.

I’ll give it a try when I get home as Im still away, hoping that fixes it but with all the flickering when the AC units start I have a feeling this won’t be the solution. Is there any way I can remotely send a restart signal to the unit?

Hi, I just wanted to chime in here with a few things. We looked into if there was a specific issue with the power quality section in Sense Labs and found that it is likely not the issue. Therefore any dips and spikes may be related to your environment. It may be worth looking into in your home an…

Power Quality - 1000+ Voltage Dips

Sense Labs

jefflayman August 9, 2023, 12:50pm 8

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Power Quality - 1000+ Voltage Dips

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