Hi,
I just wanted to chime in here with a few things.
- We looked into if there was a specific issue with the power quality section in Sense Labs and found that it is likely not the issue. Therefore any dips and spikes may be related to your environment. It may be worth looking into in your home and calling the power company.
- If your Sense stops recording data and you have to restart it to get data recording again, that may be a separate issue. I would suggest reaching out to support https://help.sense.com/hc/en-us
With that, you are said, while a user can’t reboot a monitor on their end through their app, we can if needed. Therefore if you are not home or having an issue with your home, you can always reach out to us, and we can investigate the issue for you. Just make sure to post the link to the community page if you posted something there so we have some context.