My water heater was detected within 2 weeks of installing SENSE in November 2019 and appeared to be a full and accurate detection until recently.
What I discovered this weekend through a process of deduction is that my Water Heater turns on for 10-20 minutes approximately every 12 hours. I turned my hot water tank off at the breaker for a day to be sure it was in fact the tank.
I can only assume this is normal behaviour from a hot water tank given its regularity. It sort of makes sense that it would need to do this to maintain the set temperature.
This automated usage has never been detected as a device.
Screenshots attached to illustrate:
The Water Heater device screenshot shows a 2 hour period this afternoon when I flipped the breaker back on for my hot water tank. It took this long to heat up after being off for a day.
The other screenshot shows the main graph with the 2 hour long spike on the left and the 13 minute long spike from 7:20pm to 7:33pm on the right.
This spike on the right wasn’t detected.
Can anyone confirm my assumption about this being a normal auto-heating of the tank?
Would it be worth opening a ticket with support to have this looked at?