Android bug - trends not updating?


#1

Trends don’t update consistantly unless the app is swiped away and reloaded?

If I’m watching the daily usage it will go several hours without updating. I can swipe the app away and reopen and the data is there.


#2

I’ve found the same. And it doesn’t matter too much, but trends don’t tend to update until about 10min after the hour.


#3

Same issue here. Real-time seems to “stall” until you swipe the timeline “into the future” then it wakes up.


#4

Mine does not always update. Has been like this for 7 months. Since installed.


#5

Hey all,

Trends is not a real time view right now, so to get the latest usage trends, you do need to reload. In the future, automatic real time trend updates is something we’ll look at.


#6

@BenAtSense, should the “now” option continue indefinitely? That’s the one that’s stopping for me, the live view of the entire system consumption.


#7

Hey Dan,

I misunderstood. The ‘Now’ screen should not be stopping for you! Have you reached out to our support team (support@sense.com) about this? It could be a Wi-Fi connection issue or something else that they’ll be able to identify.


#8

@BenAtSense, I may do that if it persists. It actually happens over LTE and multiple different WiFi networks, so I doubt it’s the WiFi per-se. It COULD be the phone, so I’ll keep an eye on it and try to replicated on a different device and let y’all know.


closed #9