Totally agree with Mike. As a retired electronics technician who still owns plenty of test equipment which can see all the different power signatures, there has to be a better way of identifying devices.
My sense has been installed over a week now. What has it detected? One lousy device, my fridge. Cut me a break!
I can clearly see the signature of every device turning on and off in the sense app. I can see when my condensing boiler turns on, when the fan ramps up before ignition, when the igniter fires and turns off, and when the fan ramps back down. Sense is too to stupid to identify it. Condensing boilers are common today and the current waveforms are unmistakable, unlike any other device in your home.
It has not identified any led bulbs, not even a toaster, television, nothing but the fridge. I have plenty of devices in my home (always on 413 watts) and sense has not identified any of it and most likely never will.
I believe you would make more customers happy (the technical ones at least) giving them the ability to identify and label their own devices.
Another gripe I have is my net zero happens the end of this month. I see no way to zero out my consumption and solar production. This was the main reason I purchased sense, to keep track of how much solar generation vs. usage, so I do not go over my net credit.
I truly hope that you consider these gripes, many forum users have the same ones.