Length of time a Philips Hue device was on issue


#1

I linked my Philips Hue lights to Sense and I noticed that there’s a discrepancy in the reporting of the length of time a light is on.

image

As you can see my Nightstand Light did turn on at 6:26 and it turned off at 7:13 when I left, but the time difference for that should have been 47 minutes, not “12 minutes” as the message indicates.


#2

Thanks for writing in. I will pass this along to our engineering team.


#3

It seems like it’s not just with my Philips Hue lights:

It’s way off on the “Dryer was on for x minutes” too.


#4

Could you write in about this via support@sense.com?


#5

Absolutely I can