@leftyfb I think Kevin does a good job of explaining this.
I hope that while it may not be your ideal solution that it helps explain it.
Thanks and thanks @kevin1.
1 Like
Hi @MikeekiM I would be happy to take a crack at answering some of your questions though I may be somewhat limited in giving you exact details.
There are no plans for this at this time. So it is unlikely.
- Will repair parts and/or accessories be available for purchase moving forward? As an example, Iād love to have the ability to purchase a replacement antenna if mine breaks or goes bad. It used to be easy to find accessories on the sense webpage, but it looks like you can no longer purchase accessories direct anymore.
For the moment, if you have issues with missing or broken accessories, I would reach out to Sense support at https://help.sense.com/hc/en-us/requests/new and let them know, and we can work to help you.
- Will this forum remain supported and monitored/facilitated/moderated?
The forum will remain up for the moment but as we transition its possible some changes could be made.
Thanks for asking I hope this helps.
Shame as I use sense as an independent reader since utility companies can rarely be trusted, my own has mistakes monthly and I use sense to correct them a lot.
2 Likes
@synbios88 , you can still keep on using protect yourself from inaccuracies.
@kevin1 im actually thinking more long term, I know my lil sense box aināt gonna live forever. in the here and now its fineā¦.
1 Like
This is what I donāt like. I imagine they are trying to come up with a new fee to add to the bill.
Eversource kills meā¦ there is a line that says:
Customer Charge. $10.00
So I have to pay 10 bucks just because Iām a customer!
1 Like
Hereās a kinda hypothetical question - could consumers buy a Smart Meter and provision it themselves in addition to their utility meter? A NEMA 3R meter panel isnāt going to be pretty indoors, but I donāt see why it couldnāt be installed 
2 Likes
Sense tech was used in the Schneider monitor, and it sucks now without the sense app.
I think you can see where Iām going with thisā¦
Is sense also providing everything else or just the tech? Schneider set the bar pretty low with their mess and one would think it canāt be worse than thatā¦ but if anyone has a chance of screwing up sense tech more than Schneider did, the utility companies are definitely capable of it.
Many seem to have very little faith in utility companies.
This is a tricky question - but from what I see with a few users who have Sense on a smart meter, you get the same app experience as you do with the Sense monitor.
Granted, there is no hardware like CTs, so there are some differences - but that is generally something we are working on.
Schneider chose to go in their own direction, so we are not working with them on how their app/UI is being built, but we are working directly with the utilities with Sense branding, so we want to ensure users who use Sense on a meter get the experience we have worked to build.
Hope this helps.
Color me bummed. 
While my Sense device never lived up to its hype after years of data collection (Heater 23 anyone?) it was still a fun little beta to be part of and the people here have been great. Hopefully our data helped them achieve this next goal.
Kind of a shame this is moving to only Smart meters or maybe panels like SPAN. Iāll have to check what smart meter my municipal power plant recently installed.
Iām also bummed if my device fails I may have to no means to replace it, and have to switch ecosystems.
Donāt feel bad NYSEG has all this:
āPayment & billing services charge: the cost to produce and send you (electronically or paper) a bill and process payments.ā.
āBasic service charge: includes a portion of the cost of the meter, meter reading, billingā.
āMerchant function charge: reflects the administrative costs of obtaining electricity and natural gas supply.ā.
āTransition charge/surcharge: reflects the costs of making the electricity and/or natural gas industry more competitiveā.
1 Like
If we didnāt have a spare Sense Monitor lying around, what should we anticipate if we have any kind of hardware failure starting 2026?
Then, if we did have a spare Sense Monitor lying around, and the original one had some sort of failure, then what is the process for migrating the data to the replacement meter?
Hi
I understand your concerns and am happy to clarify
If your Sense monitor is no longer functioning and the one-year warranty has expired, youāll need to consider monitoring your energy with another device. Because after 1 January 2026monitors will no longer be for sale, there isnāt much that can be done.
Data cannot be transferred from one monitor to another. If you set up a new monitor, youāll need to treat it as a new installation; device detection and data collection will start over.
The best approach is to use a different email address for the new monitor and continue using your original account email to log in and view your previously recorded data.
You can also download your historical data as a CSV here: Can I Download My Sense Data?
I hope this helps. Thanks again!
1 Like