@leftyfb I think Kevin does a good job of explaining this.
I hope that while it may not be your ideal solution that it helps explain it.
Thanks and thanks @kevin1.
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Hi @MikeekiM I would be happy to take a crack at answering some of your questions though I may be somewhat limited in giving you exact details.
There are no plans for this at this time. So it is unlikely.
- Will repair parts and/or accessories be available for purchase moving forward? As an example, Iād love to have the ability to purchase a replacement antenna if mine breaks or goes bad. It used to be easy to find accessories on the sense webpage, but it looks like you can no longer purchase accessories direct anymore.
For the moment, if you have issues with missing or broken accessories, I would reach out to Sense support at https://help.sense.com/hc/en-us/requests/new and let them know, and we can work to help you.
- Will this forum remain supported and monitored/facilitated/moderated?
The forum will remain up for the moment but as we transition its possible some changes could be made.
Thanks for asking I hope this helps.
Shame as I use sense as an independent reader since utility companies can rarely be trusted, my own has mistakes monthly and I use sense to correct them a lot.
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@synbios88 , you can still keep on using protect yourself from inaccuracies.
@kevin1 im actually thinking more long term, I know my lil sense box aināt gonna live forever. in the here and now its fineā¦.
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This is what I donāt like. I imagine they are trying to come up with a new fee to add to the bill.
Eversource kills meā¦ there is a line that says:
Customer Charge. $10.00
So I have to pay 10 bucks just because Iām a customer!
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Hereās a kinda hypothetical question - could consumers buy a Smart Meter and provision it themselves in addition to their utility meter? A NEMA 3R meter panel isnāt going to be pretty indoors, but I donāt see why it couldnāt be installed 
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Sense tech was used in the Schneider monitor, and it sucks now without the sense app.
I think you can see where Iām going with thisā¦
Is sense also providing everything else or just the tech? Schneider set the bar pretty low with their mess and one would think it canāt be worse than thatā¦ but if anyone has a chance of screwing up sense tech more than Schneider did, the utility companies are definitely capable of it.
Many seem to have very little faith in utility companies.
This is a tricky question - but from what I see with a few users who have Sense on a smart meter, you get the same app experience as you do with the Sense monitor.
Granted, there is no hardware like CTs, so there are some differences - but that is generally something we are working on.
Schneider chose to go in their own direction, so we are not working with them on how their app/UI is being built, but we are working directly with the utilities with Sense branding, so we want to ensure users who use Sense on a meter get the experience we have worked to build.
Hope this helps.
Color me bummed. 
While my Sense device never lived up to its hype after years of data collection (Heater 23 anyone?) it was still a fun little beta to be part of and the people here have been great. Hopefully our data helped them achieve this next goal.
Kind of a shame this is moving to only Smart meters or maybe panels like SPAN. Iāll have to check what smart meter my municipal power plant recently installed.
Iām also bummed if my device fails I may have to no means to replace it, and have to switch ecosystems.
Donāt feel bad NYSEG has all this:
āPayment & billing services charge: the cost to produce and send you (electronically or paper) a bill and process payments.ā.
āBasic service charge: includes a portion of the cost of the meter, meter reading, billingā.
āMerchant function charge: reflects the administrative costs of obtaining electricity and natural gas supply.ā.
āTransition charge/surcharge: reflects the costs of making the electricity and/or natural gas industry more competitiveā.
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If we didnāt have a spare Sense Monitor lying around, what should we anticipate if we have any kind of hardware failure starting 2026?
Then, if we did have a spare Sense Monitor lying around, and the original one had some sort of failure, then what is the process for migrating the data to the replacement meter?
Hi
I understand your concerns and am happy to clarify
If your Sense monitor is no longer functioning and the one-year warranty has expired, youāll need to consider monitoring your energy with another device. Because after 1 January 2026monitors will no longer be for sale, there isnāt much that can be done.
Data cannot be transferred from one monitor to another. If you set up a new monitor, youāll need to treat it as a new installation; device detection and data collection will start over.
The best approach is to use a different email address for the new monitor and continue using your original account email to log in and view your previously recorded data.
You can also download your historical data as a CSV here: Can I Download My Sense Data?
I hope this helps. Thanks again!
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This is disappointing and really frustrating to hear. I bought two new sense monitors for our duplex (one for each unit/panel) just this past mid-October 2025 and spent a few hundred dollars to have an electrician install them into the panels and walls. If I had known this, I would not have bought them and waited for the new solution. Iād have to pay for repairs just to remove them now as well. Timing is not good to get this news.
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@nagolfsu, two thoughts. Your wait for the new Sense technology could have been a long one or short one depending on your utility. Right now, Sense capabilities have been embedded in a few million meters sold by a couple of major suppliers, but have only had the Sense app activated on them by a couple of utilities.
As for removing, thatās probably not a a very good idea. Youāll likely get good data out of your Sense monitors for at least the next couple years. Maybe wait until a monitor fails or Sense does drastic changes to the actual service before removing to get your moneyās worth.
I just hope they donāt completely abandon the monitors that are out there. I have two sense monitors and a Schneider brick.
All I can think of is Office Spaceā¦when they took Miltonās stapler away, he was not very happy.
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Well here we are 2 days before January 2026. My new Sense enabled electric meter was installed back in February and still nothing from the utility, (National Grid) when we can connect the app to the meter. It looks like they have to enable Bluetooth so your phone with the Sense app can see it. You have the Sense device installed enjoy it! Hope my device will work for another 5 years so I donāt have to rely on Grid to get the ball rolling.
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Very sad to see the Sense hardware being abandoned. Is there a list of utilities that will be using Sense enabled meters? I canāt wait to see the additional charge on my power bill for āSense Services Basicā, or āSense Service Premiumāā¦ etc.
While Sense is not perfect, it has been helpful for me to know when to monitor my solar production and household consumption in real-time.
The app runs on an iPad that my wife monitors to know when itās OK to turn on the A/C and when to turn it off, to minimize using power from San Diego Gas & Electric.
I also use Senseās real time display to decide when to charge my 2018 Fiat 500e and when not to, so as to maximize my āfreeā charging from my Solar Panels instead of from the expensive SDG&E provided power.
Hereās hoping and praying my hardware doesnāt fail anytime soon. Iām well outside of the one year warranty. If it fails, I guess Iāll go try Emporia Vue 3 Home Energy Monitor or whatever else might be available when the inevitable occurs.
SJ
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@SJCat ,
New info and answered questions here:
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