Another user mentioned Revelo smart meters as the new majority of Sense users. I appreciate that because I had missed this news! Below is the video that Sense posted about their partnership with Landis+Gyr. Those customers will use the Sense app, they just don’t have to purchase separate hardware.
@jefflayman This details how it will benefit everyone.
I forgot that the Revelo™ smart meter includes built-in Sense technology. Gonna be a whole lot more users, coming online, though not necessarily driven by their own purchases. It will be interesting to see how these utilities roll out, promote and leverage Sense capabilities. Each of the deals/news below mention Revelo as one of the components, but I know these kind of rollouts take time.
Landis+Gyr and National Grid Sign Contract for Landmark Grid Modernization Project
Deploying approximately 1.7 million advanced electricity meters and 640,000 smart gas meter modules, National Grid will become the first utility to comprehensively install next generation smart metering technology. This enables sub-second data analysis, machine learning and edge decision making.
AES Ohio Selects Landis+Gyr for Next Generation AMI and Grid Edge Technology Deployment
The utility will install approximately 500K smart meters, a blended IP Gridstream® network solution and cloud-based software
As a long time Sense user I have many questions about the Revelo smart meter. My utility( National Grid) installed a new Landis + Gyr Revelo meter in February of 2025. The utility workers handed out a brochure about the new meter and on page 8 it mentioned: access my energy usage. The info that is displayed is very crude and not very useful.
The brochure does not mention integration with Sense at all. So, here are some questions:
Thank you, @rverwij , for ground truth from a Revelo customer. It appears that although Revelo has the hardware capacity to perform load disaggregation like the Sense box, that feature is not something they plan to expose to users. I suspect that doing so would require both a software update to the Revelo and a lot of back-end work. Until that work provides some benefit to the utility’s bottom line, it won’t be a priority.
Unrelated to load disaggregation, I found a news release dated yesterday about the Revelo smart meter. They just started offering a model with a built-in cellular modem which can work in locations without WiFi.
There’s a Sense page devoted to National Grid and Revelo,
Somewhere I saw that National Grid in NY was only ramping up some number of thousands of customers per month.
Thanks, @kevin1 ! I am glad to be proven wrong about the Revelo working with Sense. The page you linked has instructions for customers of the National Grid utility on how to connect the smart meter to the Sense network.
Thanks for the feedback. Now the fun begins to get National Grid involved to sync up the meter with the app.
Question for Sense support is my meter Sense enabled? See picture.
It is a bidirectional meter that sees my solar production. The first meter rollout in my neighborhood was back in March of 2024, because I have solar I got a different meter a year later.
Answered my own question.
I suspect that you’ll need an account set up via National Grid - perhaps someone at Sense might have more info. The last update I heard via Sense about progress with National Grid in NY was from their international newsletter, which goes out to mostly utility prospects.
It’s great to see our utility partners showcasing Sense-enabled meters. National Grid has already deployed new smart meters across 10% of its 1.7 million residential customers in upstate New York. As the rollout of even more meters continues, consumers will soon have access to tools like the Sense app, providing them with deeper insights into their energy use.
I think it is just a PR stunt from National Grid. When my meter got changed to the Revelo meter the utility workers (there where two because the old ring would not come off) did not know anything about Sense. The Revelo meter has been on the market for several years now and I wonder how many different flavors are being installed. Will make a phone call to National Grid to ask why my meter is not Sense enabled.
@rverwij ,
There’s a chance that it’s because you are a solar user. I think current Revelo deployments are focused solely on basic users. Can speak for Sense, but I believe that National Grid is the first ramp-up of the Sense capabilities, envy though there are a couple Revelos in use today.
Called National grid and have some answers. By default the Revelo meter is not Sense enabled until NG pushes an update to the meter. I suspect that the meter will have Bluetooth enabled when they do that. As of now only a handful of people at national grid are in a pilot program to test out the new enabled Revelo meter with Sense. The person I spoke to mentioned that perhaps in June the general public will be able to try out the new Sense enabled meter.
I wonder if setting up a different account might be as simple as using a different email address to create new login credentials. That is a long standing feature request (with multiple permutations, see quote below), but for now people seem to be able to work around by using a second set of credentials. To access the second account requires signing out of the first then signing into the second.
