BMW i3 Detected... kind of

ev-chargers
#1

I was happy to see my BMW i3 detected by Sense a few months ago. As soon as I plug in, Sense immediately detects it. Unfortunately, shortly after plugging in, I notice my “other” category gets rather large, and my EV bubble starts to shrink. Eventually, the EV disapears while the “other” remains very large despite the fact that my car is still charging.

Is there anythign I can do to fix this?

Thanks!

1 Like
#2

Nothing to do other than let the support team know so they can continue to improve it.

#3

Sense isn’t picking up the full cycle of the car, for whatever reason. You could delete the car and let Sense re-detect, but you do risk Sense not detecting or not speedily detecting. I’d reach out to Support as they can likely make some suggestions based on looking at your data.

https://www.sense.com/contact