Thank you Kevin that’s great info. I missed the call but what you’re saying explains a lot and helps set expectations. The receiver and powered subwoofer that are attached to the TV all come on at the same time so I doubt they’ll be recognized either. I won’t be replacing this TV until OLEDs come down in price. It’s hard to move away from the great picture I get with plasma.
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As @AZAaron noted, that should be sufficient. As long as everything is on the same subnet, NDI should be pulling it in for detection.
and @senseinaz, @kevin1 is right about plasmas. They are basically just power-hungry noise generators as we see them. But I would still say to leave NDI on. It’s certainly doing no harm and does allow us to get more data from any other devices you have on the network. And more data = improved device detection for everybody!
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Did we ever get clarity on whether Sense would ever discover anything, including a TV that is connected to a UPS? I live in central Florida where the daily thunderstorms mean I have all my electronics including all the home network, computers as well as DVR’s and TV’s on UPS power. I’m starting to wonder whether Sense will ever be able to identify any of my electronics due to all of them being on UPS.
2-1/2 weeks so far and all it has found is the 14 year old refrigerator in the garage but not the 2-1/2 year old one in the kitchen and the hot water heater, both of which are within arms length of the power service panel.
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Hey Don. The short answer is that UPSs shouldn’t affect device detection in any way that affects the user experience if your UPS doesn’t do some AC to DC conversion. That said, if your UPS does any power conditioning that affects high frequency data, if can skew the device signature but, after talking with our EEs and data science team, not in a way that should affect device detection negatively. Worst case scenario (and I don’t think you’re dealing with this), it may take slightly longer to find devices behind a UPS. 2.5 weeks is not a very long time in terms of device detection. If you’re still dealing with that sort of detection after 30 to 45 days, then that may be a sign of a problem.
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I have large and small UPSes spread around the house. NO devices behind these UPSes have been discovered. Even the pass-through the devices (plugged into the UPS but not battery backed) show up. That’s TVs, computers, pumps, network devices etc.
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Do you happen to have any devices where you have one behind a UPS that hasn’t been detected, but a similar device not behind a UPS that has been detected? Detecting TVs, computers, network devices, and pumps (if variable speed) can be challenging in general for Sense.
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I thought I did - the sump-pump is detected and it’s actually going through a battery system for backup. It’s not a standard UPS though, but same principle. All UPSes protect computer stuff - from swtiches to servers. None of that stuff, monitors and all, is seen. Even though some of those items are not battery backed - they’re in the direct feed of the UPS simply because they would draw too much amp.
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That is definitely atypical. There’s really nothing that should prevent detection for devices behind a UPS, and that’s coming directly from our EEs. Have you worked with Support on this at all? It couldn’t hurt to shoot them a message – support@sense.com. They can actually look at your data and see if there’s something else going on causing these devices not to be detected. But as I mentioned above, these sorts of devices can be somewhat of a challenge to detect anyways, so it may just be the standard device detection issues rather than something related to the UPS.
I have - before I even knew about the forums. Support (I think) added our fridge since it showed up with model number and all (which I had provided to support). And within a week, our livingroom TV showed up too which I also asked about. I’ve also noted (to support) about the missing computers etc. - but I didn’t exactly highlight (nor did I hide) that they were behind UPSes. Some of that may come down to a lot of it running 24/7 - but still, the “other” category is more than 2 months in, by far the largest consumer of electricity.
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Detection is largely based on on/off transients, so anything running 24/7 is a major challenge to detect since we never actually get to detect patterns, so that could account for some of it. But if your Other is still big, definitely not all of it.
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I have a new problem with my old Vizio setup. I moved it to a new plug (Circuit). Now I do not see the TV any more (sigh). I see the power go up and down when the equipment is turned on and off but no discovery. Its been 2 weeks since I moved it to a cooler part of the house.
Carol 
Sense found my living room Samsung TV shortly after I turned on network identification. It is on a wired connection to network. My other TV’s (Samsung and a Sony) have not been found after months. They are both connected to network via wireless connection. All on the same network though.
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