HPWH Detection

Has anyone had any success with discovery and monitoring of Heat Pump Water Heaters? My AO Smith HPWH was discovered when I installed it a year and a half ago and reported half of all usage (one phase only) for almost a year. I put it behind an HS110 for awhile to get accurate readings, which I submitted to Sense, but ever since I disconnected the HS110, it has not been rediscovered. For 5 months I’ve been asking Sense why it is not reporting, but all I get is that it is hard to detect when it shuts off. I wonder if anyone else is having better success.

4 posts were merged into an existing topic: Hybrid heat pump water heater