Yes, its a complain, but not a rant, which I’ve been postponing to talk about far too long.
We live in Quebec, Canada. Here winters are extreme and houses are mainly heated with electricity for that it is the cheapest in North America and is a very reliable heating system.
In the “Trends” tab, there is the “Compare” card.
The issue here is that this comparison is absolutely unfair because it takes into account all Sense users, which I believe are mostly in the southern region, who either are in a warmer climate or use other kind of technology to heat their houses.
Compared to other houses in Quebec, we believe to be actually in the very average range or energy usage, maybe on the lower side since we also have a fireplace.
The issue is that this “Compare” card should be a helpful tool for me to check how my consumption is doing compared to others, but as it is, it keeps giving me the feeling that I am an irresponsible person.
It’s pretty much doing the opposite: it’s making me feel bad.
So, could you please adjust this card to do comparisons with houses that have similar characteristics?
Thank you very much.