Gmail (and likely other mail readers) will consider the same subject line from the same sender as a continuation of the first conversation…
This request is to change the subject line from:
“Sense found a new device!”
to:
“Sense found a new device: {DEVICE} at MM/DD/YY”
This way it’ll be treated as a fully standalone conversation in gmail and won’t get “lost” in the previous conversation.
Example of the detection of Fridge, Fridge 2, AC all being together is attached.
6 Likes
Welcome @ronnie!
Maybe check GMail settings? Mine don’t group together in conversations like yours.
EDIT: Disregard that. Mine seems to have done it once when 2 devices were found and reported on the same day at the same time.
Thanks @KingAZ! I appreciate your reply and confirming that its when they fall on the same day, same sender, and same subject line.
I submitted issue to their support team as well and was told they liked the idea and would send it over to product management for consideration.
1 Like