This has happened twice in the last few days, monitor goes offline, I go out to the panel, connect with the app and force it to reconnect to wifi and then it’s back online. Both times it has gone offline at exactly 3am. None of the other ~30 devices on my network are having any problems. Sense supp…

If anyone else runs into this… The problem is that sense must have decided to hard code their own DNS into the firmware (1.1.1.1 and 8.8.8.8) if the monitor isn’t able to reach either of those IPs on UDP port 53 the firmware update will fail, revert back to the old firmware and fail to reconnect to …

Monitor goes offline at 3am (CDT) exactly

Technical Questions

RyanAtSense May 6, 2019, 5:28pm 12

Please see these links in reference to the DNS issues mentioned above.

Topic		Replies	Views
Anyone else having “offline” issues? Technical Questions	13	1110	June 10, 2022
Firmware Update: Version 1.11.1870 Firmware Updates	9	1146	February 22, 2019
Detect when Sense is Offline Technical Questions	4	982	February 8, 2019
Why is my Sense Monitor offline? Troubleshooting	1	3304	August 13, 2019
Monitor Firmware Update Firmware Updates firmware , update	34	7153	February 22, 2019

Monitor goes offline at 3am (CDT) exactly

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