This has happened twice in the last few days, monitor goes offline, I go out to the panel, connect with the app and force it to reconnect to wifi and then it’s back online. Both times it has gone offline at exactly 3am. None of the other ~30 devices on my network are having any problems. Sense supp…

If anyone else runs into this… The problem is that sense must have decided to hard code their own DNS into the firmware (1.1.1.1 and 8.8.8.8) if the monitor isn’t able to reach either of those IPs on UDP port 53 the firmware update will fail, revert back to the old firmware and fail to reconnect to …

Monitor goes offline at 3am (CDT) exactly

Technical Questions

RyanAtSense May 6, 2019, 5:28pm 12

Please see these links in reference to the DNS issues mentioned above.

Topic		Replies	Views
Anyone else having “offline” issues? Technical Questions	13	1069	June 10, 2022
Firmware Update: Version 1.19.2278 Firmware Updates	1	1004	April 25, 2019
Firmware Update: Version 1.24.2525 Firmware Updates	2	1105	November 22, 2019
What's New in v1.16.0 App Release Notes update , android , ios , offline	21	3275	October 9, 2017
Sense says it is offline even after passing network check Technical Questions technicalsupport	37	1482	May 4, 2023

Monitor goes offline at 3am (CDT) exactly

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