This has happened twice in the last few days, monitor goes offline, I go out to the panel, connect with the app and force it to reconnect to wifi and then it’s back online. Both times it has gone offline at exactly 3am. None of the other ~30 devices on my network are having any problems. Sense supp…

If anyone else runs into this… The problem is that sense must have decided to hard code their own DNS into the firmware (1.1.1.1 and 8.8.8.8) if the monitor isn’t able to reach either of those IPs on UDP port 53 the firmware update will fail, revert back to the old firmware and fail to reconnect to …

Monitor goes offline at 3am (CDT) exactly

Technical Questions

samwooly1 April 30, 2019, 1:55pm 2

When they push firmware updates it’s usually at 3 am
Maybe you are interrupting the update so it’s tryin again the following day

1 Like

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Monitor goes offline at 3am (CDT) exactly

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