The team here at Sense has been working behind the scenes on a new method for device detection, and we’re ready to see it in action. We’ll be kicking off a round of beta testing on monitors of a new firmware version that enables detection of solar (that is not monitored by Sense already) and variable speed heat pumps in real time. We believe these are just the first of many improvements we’ll make to our detection over time, but first we need to get this new detection running in more homes and gather feedback - that’s where you come in.
If you are interested in joining our beta group for this and future tests, please complete this form to get started, or let us know if you have any questions. It’s not required to have solar or a variable speed heat pump to participate! Beta testers will be asked for feedback about detection during our test period, likely in the form of short surveys, and of course we welcome feedback outside of those as well via the community or email. We’ll be reviewing and responding to feedback (especially about the devices we’re currently testing) as quickly as possible throughout the beta period, so your feedback will have a meaningful impact on what we release. If you’re already part of our monitor beta, you’ll receive this update when it rolls out, and you’ll hear from us along the way via email and via a new beta page here in the community.
Please note this is a slightly different beta than using TestFlight or Firebase and is not tied to app updates. So if you were part of a beta before, it will be treated a little differently.
Is it safe to assume this beta is for 240v variable speed HP’S & not other components such as 120v variable speed air handlers/furnaces?
My HP is on a 120/240 DCM along with my furnace. Sense has never shown the Stats ‘properly’ despite reporting the usage. Though I imagine having the DCM will additionally help contribute to this exciting new beta.
Thanks for asking. I talked to the main engineer in charge of this beta, and this is what he said:
“Yes, it should recognize all of the variable speed heat pumps in a house together as one device, in any combination of 120V and 240V… it is actually what they have been testing already for a specific group.”
So go ahead and join the beta—it should work. We can then look into moving your CTs somewhere else if you like!
For me, the new EV detection superceded the 3 previous detected EV devices, but all three histories remained. Shouldn’t affect any non-related detections.
I do not believe it should reset any of your currently affected devices and should only change functionality moving forward. When you sign up you will get an intro and plenty of space to ask questions to those handling the project.
This sounds like it would be a good choice for you!
I would do beta. I have 2 mini splits AC heat pumps. Both are 240vac. I also have manual transfer switch. So when beta comes for that be interested too.
Is this still in Beta only of has it been aded to the latest update? The reason I ask is today a ‘Heat Pump” was added to my devices. I only have One heat pump, a mini-split and it is on a dedicated circuit. In the 2 hours since it was discovered I’ve had over 20+ notifications is turned on or off and all in the 200W range. What is it? It is also the only device that has NO device settings icon in the top right. So I couldn’t delete even if I wanted too.
This builds on the beta features we’ve been testing.
Currently, this covers unmonitored solar, heat pumps, and EVs.
If Sense detects any of these when you don’t have them, please submit a support ticket and let me know once you’ve done so so I can help further. You can open a ticket here: https://help.sense.com/hc/en-us/requests/new
Ok That is was what I suspected then. I have my mini-split (heat pump) on a DCM so having a reading outside of the DCM is not helpful, more likely it’s confusing. If I understand you right this is only detecting that a heat pump started/stopped and not the total units usage. Again not helpful.
These reading are numerous, about a 100 start/stops so far in less than a day. All are about +/- 200W and last from a second to several minutes. Also the heat bubble is a little buggy. It often lingers on the now screen for minutes when it’s off and at 0 watts.
Since I have this circuit on a DCM I expect ALL of its reading to be within that bubble. If this is the expected function once is settles down then please remove it!
I don’t need the confusion of multiple bubbles for a single item. I may not know the heat pump started/stopped within the mini-split but I know it’s working when I see the DCM bubble.
The answer @BeccaAtSense gave me earlier is no - the beta, and now the production release based on the beta, will ignore your solar production (or actually shadow your solar production, though invisibly)
