A few months ago I start receiving alerts that there might be a installation issue with my sense meter. When I opened the notification it brought me - settings/monitor then I could see the voltage on L2 was 102.0v and L1 was 123.2v. I contacted the power company who sent out a truck and said they replaced the connector for the drop line. I haven’t received any alerts but I started looking thru the Labs section in the mobile app which has a section that has a ! power quality. I opened it and it says I have 967 voltage dips and spikes in the last 30 days. Seems to mainly be L2 in the charts.
I put a multimeter on the mains and never seen anything drop for about 10 mins. So I attached the meter to the breaker and a few mins into it… I seen it drop to 106v, then right back to 120v. But I dont know if the whole system dropped the voltage or just at the breaker. So I made sure my CT’s were on there good and switched out the breaker feeding the sense last night. I couldn’t find any loose connection on the mains.
I’ve been watching the live voltage on the web app (only works in chromium) which appears to have fixed it but the voltage chart wont update. My latest chart that show 6:58am-6:58am ends yesterday morning. My main questions are … Has anyone seen this before? Is there a way to setup an alert like I got before? What If the breaker wasn’t the issue?