Realtime Data Not Working


#1

I noticed late last night that I was not getting any real-time updates in Sense and that the usage graphs were always at least 15 minutes behind. I sent a problem within the app this morning and Sense replied within a couple of hours indicating it was fixed. If anyone in the Sense community is interested some details were posted to http://status.sense.com/incidents/n5gqw8rwv299.

To sense I would update the community page here whenever there are known issues as well. I realize this mirrors the status page however for a lot of customers this is the first place we go if we see issues.


#2

Thanks for posting this up here as well! We did update the community forum on this issue earlier, below a different topic posted by another user here: Sense is acting very strange today. However, it doesn’t hurt to post it as a separate topic, thanks for your suggestion!


#3

May I recommend that you create a new category called “Operations” or something like that which you can post to for these types of events and updates. That will make it easy to locate. Thanks!


#4

It looks like if you go to http://status.sense.com/ you can subscribe to notifications of issues.


closed #5