Hey @pswired - sorry about this! Hope you faired ok in that Nor’easter.
These kind of brownout and power outage conditions are still a known issue without a simple solution unfortunately. The hard reset you mentioned is the best workaround. Hopefully this doesn’t happy too frequently for you, but if you are in an area that frequently experiences brownouts or outages, please reach out to the support team to see if they may be able to offer some additional workarounds.
sense.com/contact
So sorry for the troubles!
-Brad