Not a Sense specific question, but with all the smart people here - I thought I would ask.
We had solar installed about a month ago. Due to some complications on how we installed, at the moment, I can’t have Sense monitor the production. But hopefully in the future.
We have an issue where we have 1 panel that sometimes is producing less than its neighbors. In working with the Solar company they say that it is an issue of the Utility Grid voltage hitting a limit and the inverter shutting down. They have not given me a great reason as to why its only 1 micro inverter, but…
So this statement of course led me to go look at the power quality chart. On many days (not all), we do now have this nice curve of voltage going up as production increases. I haven’t’ overlaid charts exactly to see that it 100% correlates with production but it seems close.
The solar company did make a change to the settings on the Microinverter, but it doesn’t seem to be helping. Is my next call back to them, or is there anything in these charts that say I should call the power company first, and if so, what am I telling them / asking them?
Thanks for any insight