Use Sense Home app on iOS and Android for best experience and most up-to-date features vs Web App

General Sense Discussion
1

I use the web interface to my Sense setup to monitor my solar & EV charging, when I am at my desktop.

today, I see this:

Please use the Sense Home app on iOS and Android for the best experience and most up-to-date features. The Sense web app is not currently in active development

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Will Sense pull the plug on the web interface in the near future? Why? There are still those might not have a smart phone (I actually know one person that uses a flip phone still)

Is this a symptom of the company going potential having financial troubles?

2

Sense pretty much relies on the mobile platform to work, much like most smart thermostats… or pretty much anything smart in general.

It’s kind of how things are now…

3

My bet is that Sense won’t deprecate the Web App, but it won’t receive any new capabilities as they are added to the app. I just updated the feature comparison table for iOS/Android app vs. Web App and there are many features not in the Web App. There are only two features, Export and the list of Always On devices that are in the Web App but not in the iOS/Android app. So I only use the Web App for those two features.

Let me know if you see something off in this table.

Screen/Tab Phone/Tablet App Web App
Current Production Version 2025.11.1 iOS / 2025.11 Android 21.0.0-e4ed788
Main Power Meter Updates in realtime & includes transition tags Static & doesn’t include transition tags
Device Power Meter Included in Device View Not Available
Device Ordering in Device List On/Off and decreasing real-time Usage On/Off and Alpahbetical
Monitor Setup (using Bluetooth) Available Not Available
Monitor Network Test (using Bluetooth) Available Not Available
Carbon Intensity Available Not Available
Setup of Integrations via Connected Devices Available Not Available
Setup of DCM, generator, solar, dual 100A Available Not Available
Goals Available Not Available
Sorting of Devices in Device list By current Wattage Alphabetically
Always On list in Always On device Not Available View only
Electricity Info Under My Home under Settings Under Settings
Sense Monitor Under My Home under Settings Under Settings
Daily/Hourly Data Export to CSV Not Available Available
2 Likes
4

Hi,

If you want to download a CSV file from Sense on your phone, you’ll need to use the web app in desktop mode. The mobile app doesn’t support CSV exports at this time.

Here’s how you can do this:

On Android:

  1. Open Chrome and go to home.sense.com.
  2. If you’re redirected away from the web app, tap the three dots in the top-right corner of Chrome.
  3. Select “Desktop site” to request the desktop version.

You can find more information about desktop mode on Android in this Google Chrome Help article.

On iPhone:

  1. Open Safari and go to home.sense.com.
  2. In the URL bar on the left click the square icon with one full and one half size line below it.
  3. Tap the page settings icon (the “…” in the bottom right corner).
  4. Select “Request Desktop Site.”

Once you’re in desktop mode, you should be able to access the CSV download feature through the web app.

I know the experience won’t be great but for those who don’t have a formal computer at hand it may be helpful to share.

I myself do look at spreadsheets on my iPhone (Max) sometimes.

If you have any trouble with these steps or need more guidance, let me know and I’ll do my best to help.

2 Likes
5

I wish they would start releasing a build of the IOS version of the app that will run on an Apple Silicon Mac so I can run that app on my computer and not be forced to the Web. Countless other apps are doing this but for some unknown reason, Sense has never done that.

I get this will not fix it for everyone, but at least IOS/MacOS users could get a native app

1 Like
6

Doesn’t help the with the sense version, the Wiser Energy app had that ability, but the switch to their home app may have screwed that up. I used to have it working on a M2 Mac.

It seems my monitor is currently locked out of all apps so I’m in limbo right now of all things sense or wiser related.

7

Hi,

Thanks for the feedback. I agree that a Sense app on an Apple Silicon Mac could be useful for some users.

To provide feedback, please follow this link if you want to reach the team directly responsible for this. They are interested in hearing directly from users: https://help.sense.com/hc/en-us/requests/new?ticket_form_id=14481007173779

I will also pass any feedback you have in this interaction along as well.

I use an Apple Silicon Mac and, while I am aware this is not the same, I frequently access the Sense app by using the native iPhone mirroring app, which works well for me. I don’t know if this helps, but it is an option.

For more context, please go here: