Use Sense Home app on iOS and Android for best experience and most up-to-date features vs Web App

[SJCat]

I use the web interface to my Sense setup to monitor my solar & EV charging, when I am at my desktop.

today, I see this:

Please use the Sense Home app on iOS and Android for the best experience and most up-to-date features. The Sense web app is not currently in active development

Will Sense pull the plug on the web interface in the near future? Why? There are still those might not have a smart phone (I actually know one person that uses a flip phone still)

Is this a symptom of the company going potential having financial troubles?

[flipflopkid]

Sense pretty much relies on the mobile platform to work, much like most smart thermostats… or pretty much anything smart in general.

It’s kind of how things are now…

[kevin1]

My bet is that Sense won’t deprecate the Web App, but it won’t receive any new capabilities as they are added to the app. I just updated the feature comparison table for iOS/Android app vs. Web App and there are many features not in the Web App. There are only two features, Export and the list of Always On devices that are in the Web App but not in the iOS/Android app. So I only use the Web App for those two features.

Let me know if you see something off in this table.

Screen/Tab	Phone/Tablet App	Web App
Current Production Version	2025.11.1 iOS / 2025.11 Android	21.0.0-e4ed788
Main Power Meter	Updates in realtime & includes transition tags	Static & doesn’t include transition tags
Device Power Meter	Included in Device View	Not Available
Device Ordering in Device List	On/Off and decreasing real-time Usage	On/Off and Alpahbetical
Monitor Setup (using Bluetooth)	Available	Not Available
Monitor Network Test (using Bluetooth)	Available	Not Available
Carbon Intensity	Available	Not Available
Setup of Integrations via Connected Devices	Available	Not Available
Setup of DCM, generator, solar, dual 100A	Available	Not Available
Goals	Available	Not Available
Sorting of Devices in Device list	By current Wattage	Alphabetically
Always On list in Always On device	Not Available	View only
Electricity Info	Under My Home under Settings	Under Settings
Sense Monitor	Under My Home under Settings	Under Settings
Daily/Hourly Data Export to CSV	Not Available	Available

[JamesDrewAtSense]

Hi,

If you want to download a CSV file from Sense on your phone, you’ll need to use the web app in desktop mode. The mobile app doesn’t support CSV exports at this time.

Here’s how you can do this:

On Android:

1. Open Chrome and go to home.sense.com.
2. If you’re redirected away from the web app, tap the three dots in the top-right corner of Chrome.
3. Select “Desktop site” to request the desktop version.

You can find more information about desktop mode on Android in this Google Chrome Help article.

On iPhone:

1. Open Safari and go to home.sense.com.
2. In the URL bar on the left click the square icon with one full and one half size line below it.
3. Tap the page settings icon (the “…” in the bottom right corner).
4. Select “Request Desktop Site.”

Once you’re in desktop mode, you should be able to access the CSV download feature through the web app.

I know the experience won’t be great but for those who don’t have a formal computer at hand it may be helpful to share.

I myself do look at spreadsheets on my iPhone (Max) sometimes.

If you have any trouble with these steps or need more guidance, let me know and I’ll do my best to help.

[don1]

I wish they would start releasing a build of the IOS version of the app that will run on an Apple Silicon Mac so I can run that app on my computer and not be forced to the Web. Countless other apps are doing this but for some unknown reason, Sense has never done that.

I get this will not fix it for everyone, but at least IOS/MacOS users could get a native app

[flipflopkid]

Doesn’t help the with the sense version, the Wiser Energy app had that ability, but the switch to their home app may have screwed that up. I used to have it working on a M2 Mac.

It seems my monitor is currently locked out of all apps so I’m in limbo right now of all things sense or wiser related.

[JamesDrewAtSense]

Hi,

Thanks for the feedback. I agree that a Sense app on an Apple Silicon Mac could be useful for some users.

To provide feedback, please follow this link if you want to reach the team directly responsible for this. They are interested in hearing directly from users: https://help.sense.com/hc/en-us/requests/new?ticket_form_id=14481007173779

I will also pass any feedback you have in this interaction along as well.

I use an Apple Silicon Mac and, while I am aware this is not the same, I frequently access the Sense app by using the native iPhone mirroring app, which works well for me. I don’t know if this helps, but it is an option.

For more context, please go here:

iPhone Mirroring: Use your iPhone from your Mac - Apple Support

[flipflopkid]

+1 for the ios/ipad app to work on silicon macs.

I’m probably shooting myself in the foot, but… everyone download the WiserEnergy app to you silicon mac while you still can! There are some bugs, but… the Wiser Energy app still allows me connect to my sense monitor from an M2 macbook air.

So please, someone at sense authorize the ipad app to work on macOS.

[ron111157]

One on the main reasons I chose Sense a few years back was that it did have a web app. I use my phone apps as little as possible! I have dexterity problems and hate small screens and keyboards.

I’ve always had the Sense, pun intended that the device/company would die a slow death or be absorbed into another company. Why? Because they have mostly failed to do many of the promised functions they said it would do. Case in point, detecting new devices. I have heard all the reasons why its come up short but none of that was mentioned when they were selling them.

I have had Sense for over 2 years now and IF I removed all the smart plugs (15) and a few Hue smart bulbs my main screen would have like three bubbles. Always on, Other and one DCM.
I thought it had finally detected my Dryer. I have that intermittently and am up to a mystery heat 8 detected now.

I guess it does have some value but I’d give it an overall rating of fair because in the few years I’ve had it I haven’t seen any meaningful updates.

[SJCat]

@ron111157

One on the main reasons I chose Sense a few years back was that it did have a web app. I use my phone apps as little as possible! I have dexterity problems and hate small screens and keyboards.

I use an iPad, an iPhone, an old Android phone AND a browser on my desktop. I’m not happy with the Web Interface being abandoned/ignored.

I created Multiple TOU Schedules on My PC with a real keyboard and mouse, there is no way I would of created those ‘informational titles” of each TOU timeframe on my my iPhone or iPad:

At this point, Sense’s main value to me is monitoring in real time, my Solar Production and Household Consumption,

I drive a 2018 Fiat 500e, my daily commute is between 15 and 30 miles a day.

I Level 1 charge from 120vac.

Goal is to charge only when there is about 1400W available from Solar after subtracting the household consumption.

With my Android Phone (old Samsung Galaxy Note 8 with no cell plan, just WiFi) it sits on my desk on front of my keyboard giving me two numbers that tell me to go to the garage and plug in the car or unplug the car.

In this example, the A/C kicked at about 2:10pm, and I could of unplugged at that time, but I will let it go when I know the A/C’s going to turn off soon.

If the A/C is running, and/or the Electric Dryer is Running and/or the large electric Air Fryer is running, I can see that I’m exceeding available solar production for the house, an turn off the Charging for the Fiat 500e via a TP-Link Plug or by unplugging the car manually in the garage

I prefer a web page running on one of my Multiple Monitors with this info rather than using the Android Phone. I wonder how long before Sense “Pulls the Plug” on the web interlace completely. (I guess it’s good that I kept the old Galaxy Note 8)

Someday I hope to automate this in Home Assistant (which works quite well in a Web Interface AND on an iPhone/Android.) to where using the Solar Production and Household consumption from my Sense system and/or from my Enphase System, I can control charging (off or on) to the Fiat 500e via a TP-Link Smart Switch.

[SJCat]

Another reason to keep the web interface current, can you do this on your phone?

I’ve got a monitor now dedicated to these two browser windows, side by side at my desk: