What’s New in Patch v31.4 (iOS) and v31.5 (Android): Learn Content

Good afternoon!
We’re excited to release a new educational feature for Sense users today. We believe educating our users is an important part of the Sense experience. Our users have varying levels of experience with concepts like energy signatures and Always On power, and we want to help people understand how to use the Sense app to take action and save money.

Our first batch of educational articles focuses on using the Power Meter and understanding Always On energy, and tracking down energy hogs. In the future, we plan to add more Learn content to help users get the most out of Sense.

31.4 (iOS) / 31.5 (Android) Release Notes: https://help.sense.com/hc/en-us/articles/360048249373

What’s changing in Patch: iOS v31.4 / Android v31.5

  • Learn articles can be accessed by tapping the Learn icon via:

    • Power Meter screen
    • Always On Device Details screen
    • Home Compare screen (Trends > Compare)
  • You can also access the entire library of Learn content in Settings > Help > Learn Library


New app update on 5/13/20 resulted in repeated failure of app to launch. Using on Android device. No issues prior to most recent update. Please remedy ASAP.


  • v31.6 (Android) is being released to address a bug causing some phones with Android 7 to crash.
  • v31.5 (iOS) is being released to address a bug that caused installations to get stuck in a Get Started > Verify Install loop if an issue was detected.