How was your issue detected?: I only noticed this by looking at the labs graph Did you noticed any other signs of this issue around your home?: No issues at all Screenshots from Sense Lab [Clip1] Sense Labs graph screenshots [Clip2] [Clip3] Sense Labs notification Screenshots No Noti…

Try the procedure recommended here before anything more complex. [image] Power Quality - 1000+ Voltage Dips [Untitled] Take a look at my chart above. I was seeing the exact same extreme dips that you are. The restart solved the issue. I’d recommend trying the restart before calling an electrici…

I appreciate the help. Just want to be sure. By “restart” do you mean to basically turn the sense breaker off, or is there a process to reset the unit back to factory settings?

Good question! Yes, there is a difference between restart and reset. You have the right idea: just turn off the breaker for 20 seconds or so. There is also a way to reset to factory settings, but that is not what you want for this issue. That would be more of a last resort than the first thing to tr…

Thanx Jeff, I’ll give it a shot. Hopefully this will be the problem.

Jeff, your suggestion hit the nail right on the head. Apparently, there is no issue. [Clip0] I’ve had so much work done on this house it was afraid someone messed up somewhere. Appreciate the help Jeff.

I think there is an issue. The Sense device is making up things that aren’t there and it is pretty confusing. You should open a ticket. Do you have to stop and start your car while driving ? This is not normal behavior in my opinion and should be addressed and fixed

Power quality reports are part of Labs in Sense, so the developers already know it isn’t fully functional. I’m not sure opening a ticket would help.

How long has this behavior been reported to sense? What has been done in the meantime to limit this behavior? The squeeking wheel gets the oil. Report report

My graph looked like this and I attributed it to weak/poor wifi. I added an additional AP in my house (closer to panel/sense) and now its tight as can be, reporting 0-3 and “less than most sense users”

X1000 Voltage Dips & Spikes

Sense Labs

jefflayman November 18, 2023, 1:34pm 2

Try the procedure recommended here before anything more complex.

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X1000 Voltage Dips & Spikes

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