Hey everyone. New here and just got Sense installed last week from the company about to install my solar. This is a fascinating device, but I have a very frustrating problem in that I cannot find a device that cycles on roughly every few mins for about 1m20s and pulls exactly 213w each time. What ma…

Is the breaker that Sense is on dedicated only to Sense? If you’ve flipped off everything else, then that should be the only breaker turned on (and any usage in that panel would be coming from that breaker). Are you certain that nothing else is on that breaker? Does your networking equipment sit …

Yes, Sense is on it’s own dedicated breaker. My network gear is on a UPS which is how I was able to turn the house off and still monitor. I’ve toggled all my breakers 3 or 4 times trying to find it and nothing makes it go off. This is why it’s driving me mad.

Are you turning off the breakers when you see this mysterious usage? Or are you seeing the mysterious usage appear even after all breakers are off? If the former, that’s due to how Sense determines whether a detected device is on: it looks for specific on/off signatures. Flipping a breaker typica…

Can you describe your install a bit? Where does power enter the house. Where is the Sense installed etc… While device detection can be wonky, I’ve never heard of the main power meter being wrong. So while already asked, are you 100% sure there aren’t any other breakers or circuits that are on a d…

Sorry my responses all have to be approved which is delaying my replies. Here’s my setup in detail: Power enters the house at the meter base outside. Sense is installed in the meter panel on the outside of the house on a dedicated two-pole breaker. I only have one panel in my garage which has break…

@ciphershort , as @ben suggested, if you are looking for a mystery device bubble to disappear when you flick the breaker off, that might not happen, even if you flick all the breakers off. If Sense sees a different kind of transition for a breaker turning off vs. the mystery devices normal off transi…

You should be set with post approval permissions moving forward

@ciphershort Can you take a screenshot of the live power meter when this happens while you have all the other breakers off? @kevin1 , can you split this to a new topic?

Thanks everyone for working with me on this. I’ll be able to kill power to the house again this afternoon and will see about leaving it off and getting screen shots of the live power meter. So what you all are saying is that when I’m watching the device-specific graph, turning off breakers may not a…

I couldn’t post pics yesterday but here’s some screenshots of the device specific screen and graph. [IMG_5115.PNG] [IMG_5114.PNG] [IMG_5113] [GIF image-BFFA06CE57AA-1]

Another Mystery Device - 213W

Technical Questions

JustinAtSense October 29, 2020, 3:22pm 20

It sounds like the gaps in data you’re seeing are related to the open API issues we’re investigating. You can follow along here: [Bug] - Network problems - #45 by JustinAtSense

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Another Mystery Device - 213W

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