Current Bill in Dollars instead of kWH

Hey @Paul2, an update has been made to the Dashboard Usage screen which now projects only kilowatt hours (kWh). This change has been made due to concerns that the dollars Sense reports do not match the dollars on customer electric statements.

Previously, Sense took the total number of kWh and converted that total to dollars. This dollar conversion relied on either a default rate for kWh (by state) or a rate customers deliberately set in the app. The Sense dollar total did not incorporate fees, taxes, or flat rate charges that an energy provider adds to a final invoice because those additional charges vary.

Now, Sense reports the kWh hours directly and you can compare energy usage and savings by tracking kWh directly.

If you have any questions related to this recent update, please do not hesitate to contact our Support team: https://help.sense.com/hc/en-us/requests/new?ticket_form_id=360002910093.