Hi @sritodi - we discuss the removal of the “Device is Not On” option here, along with what we recommend doing when faced with a device detection issue.
@waterboysh @whee We added this feature in 2017, but over time we’ve learned it was not solving issues as actively as we initially intended. You can still report issues with persistent device detection issues through the existing “Report a problem” via Device Settings > Manage > Report a problem.
What to do moving forward:
The best thing to do is use your appliances like normal. If you want to really dig in, look at the power signature, run times, etc. and set alerts to help you figure out wh…