How to get firmware update?

My firmware is really old because it’s been unplugged for over a year. How can I get it to update? It’s been about a week since it’s been Plugged up and connected. I figured it would update by now

I also got a message that it detected and issue and someone from sense would contact me, bit I haven’t heard from anyone.

You might want to send an email to support@sense.com. That might help prioritize.

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Thanks. I’ve sent an email to them

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Thats the version of the app on your phone (and is current) not the version of the sense device, you need to go to (in the app) My Home > Sense Monitor, and there is where you see the version of the device, mine currently says 1.33.3166

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