iOS 12.1.4 is unable to login to the community

technicalsupport

#1

Similar issue to last February iOS 11 is unable to login to the community

I can view the community page in Safari(community.sense.com) but when I click the login it redirects me to home.sense.com which then redirects me to the sense app. The app cant access the community.

Desktop mode which was the work around the last time does thesame as above


#2

Unfortunately this is a known bug and the only workaround is to use the DiscourseHub app for iOS.


#3

I removed the Sense IOS app. Logged into the community then re-installed the IOS app last time. This may also work again.


#4

I tried that a few months ago and it didn’t work. But some things have changed since then.


#5

This is a known issue: Can't login to the forums while mobile


closed #6