Negative solar readings?

Technical Questions
1

Having a strange problem with my Sense. Wondering if I have a hardware problem or something is wrong with the overall system, affecting more than me.

On the solar tab, I’m seeing 1200W from the grid and -1200W to solar. The house usage is showing at zero.

This is happening on both the web site and the Android app.

This just started today. Everything was working fine earlier today.

2

I’ve had my Sense monitor get scrambled and show both negative solar and negative usage. A reboot (power off then on) fixed. Hasn’t happened to me in a while, but has happened several times.

3

If a reboot doesn’t solve the problem for you, definitely reach out to Support about this. https://sense.com/contact