Apologies if already documented somewhere but a quick search I was unable to find an answer.
We recently got new kitchen appliances, fridge, microwave, dishwasher, range. I assume the best practice is to go in and delete each of them and let Sense learn the new devices?
thanks…
Indeed I think there is a hole in easily findable support for the best practice here but this tells you what you need to know.
(FYI, if you “Report a problem” with a device you’ll see these help articles there as well)
A couple weeks ago I replaced my old washer and dryer. I deleted the old units from Sense and updated the information in My Home with details on the new units. About a week later I was quite surprised to get New Device Detected notifications for both. Unfortunately Sense was looking back several weeks and had found my old units again. Deleted them, again; hoping that the new units will be detected soon.