I have had my Sense installed for about 2 weeks now and just figured out there was this community page to share experiences and ask questions. I was hopeful yet skeptical when I ordered my Sense because what this thing does sounds hard to do. I have 10 devices discovered so far and things can be hit and miss. This definitely has not impacted my excitement level for the product.
I have read some of the negatives and complaints and while I agree this isn’t super refined I can definitely see that as it matures it is going to be a game changer.
The fact that the community page is here inviting the criticism makes me even more confident in the long term success and motivation of the company itself. Weeding through the vocal minority and gathering the actionable data can be tough but keeping the customers engaged and informed is huge.
Keep developing and making the product great. If I can contribute beyond just being a user I am all in.