I bought my Sense in September of 2017, after the product had been out for a while. I was hoping it would be a good addition to my smart home, allowing me to monitor the usage of the many electrical devices. I was hoping for the type of usability promised in the promotional video, where the semi-cool dad was able to use the sense to reliably monitor his family’s electrical usage, and even potentially save his family from a devastating fire by discovering his daughter had left the curling iron on. My real world experience with Sense has been completely different from that fantasy. This product is very much still in beta mode, nearly two years after I bought it. And in fact one of the biggest frustrations is how uneven the “progress” of Sense has been.
Devices that Sense detects, and which I have spent hours investigating to identify with certainty will sometimes detect reliably for weeks or even months, only to suddenly disappear, and then be reintroduced as “device X” days, weeks or months later. My Tesla, which Sense detected back in January, and which had been reliably reporting since then suddenly stopped reporting earlier this month, even though I still plug it into the charger every day. My girlfriend uses the iron almost every day, yet Sense detects it plugged in about 40 percent of the time. My espresso machine, which took several weeks to pin down (after Sense ignoring it for over a year) has now disappeared after several months. It may now be back as “Device 2” but I really don’t have the time in my life to go back to looking for it again.
Suffice to say that Sense has been the most useless $300 product I have ever bought. If it were the only activity/hobby in my day perhaps I might be enjoying it. But I didn’t buy it as a hobby. I bought it to be a partner in my smart home. Instead it’s just a not-so-smart high maintenance and temperamental time suck.
We just went under contract to move to another home. I debated including Sense in my list of upgrades here when I sell my current home. I don’t think I will, however. If the buyer asks about it I will tell them, and transfer it to them should they want it. But it will definitely stay here, and I won’t be replacing it at my new home.