Sense New User Resources & Guides

@JustinAtSense here. I think something like this is overdue! I’m going to continue to add to this over time, and welcome suggestions for content you would like to see here.

After checking into the New User thread, you can start to browse existing resources and Community threads that are among the most popular/useful with users. We have broken out the resources by category, and continue to add more as new resources and guides are available.

About Sense

  • Sense Team Leadership & Investors: Built by the same team that brought speech recognition technology to market. Now, we’re making it possible for people to talk to their homes.

  • The Story Behind Sense: Sense CEO Mike Phillips shares how the Sense home energy monitor came into existence.

How Sense works

  • How the Sense Energy Monitor Works: How does the small, orange box in your electrical panel let you know what’s on inside your house? We take a look behind-the-scenes at how Sense really works.

  • Solving Hardware Problems: We sat down with our Hardware team lead to discuss some of the many challenges involved in building hardware designed to live inside the home’s electric panel.

  • Data Science at Work: Join data scientist Etienne as he traces example electrical signals to show how they’re identified as devices by Sense

Getting started

  • 10 Steps to Getting Started with Sense: If you haven’t familiarized yourself with the features in Sense, this is a great resource for a step-by-step breakdown of how you can get the most out of Sense including how to set your electricity rate and how to track progress and set goals.

  • The Top 5 Most Powerful Sense Features: Sense is full of powerful features, but understanding these five can help you understand what’s going on inside your home.

  • Sense Found a New Device: Device detection begins within days of installing your Sense monitor – but how do you go about naming the devices Sense finds?

Connected devices and integrations
Connected devices (400A split-service, generators, solar, and dedicated circuit monitoring) and integrations (smart plugs, Philips Hue, Alexa) can immediately improve the Sense experience for new users. Check the links below for more information.

  • From Solar Insights to Solar Savings: Find out how Sense Solar can help you understand your solar efficiency and ultimately, your savings.

  • How to use Sense with Philips Hue: Philips Hue smart bulbs can integrate directly with Sense, giving you more insight and control over your Hue bulbs directly from the Sense app. Learn more about the integration here.

  • Using Sense with Smart Plugs: Our smart plug integration allows for instant detection for devices. I currently use several Kasa HS-300’s to monitor my entertainment center and office. With the smart plugs we integrate with, you can name the device plugged into each individual outlet and that information (and data) will be visible within Sense. Learn more about the types of Smart Plugs that Sense supports here.

  • Sense gets flexible with Flex Add-on Sensors: With Flex Add-on Sensors, you can choose from several different connected devices including Generators, 400A split-service monitoring, solar or dedicated circuit monitoring.

Sense FAQs

  • "I can’t find a mystery device"
    What’s that Unnamed Device?” is a deep look at some of the potential mystery devices in a home that could be part of a larger appliance (like a motor and a heating element). If you’re still having trouble figuring out a mystery device, you can post detailed information to the Device Detection category so community members can help!

  • Can I merge two devices?
    If Sense has detected multiple subcomponents of a larger appliance or device, you can merge devices simply in Sense.

  • Can Sense tell the difference between similar devices?
    We take a deep look at how Sense identifies unique devices in this blog post where we look at the various factors that impact device detection.

Understanding your home
Have questions about what you’re seeing in the app? Curious about how you can lower that Always On bubble? These are some of the key resources to help you understand (and improve) your home energy efficiency.

Understanding your appliances
These deep-dives into appliances come from our blog and focus on specific appliances and their energy usage, with energy-efficiency comparisons and tips on reducing usage.

Community resources
Categories or threads within the community that have helped users solve issues or track down their energy hogs.

  • Community Device Library: Users have shared detailed views of specific appliances that have been detected via smart plug, dedicated load or through native device detection in a library of appliances available for community members to browse.

  • Technical Questions: Have questions for the Sense community about something inside your home? This is the best place to ask!

  • Sense Labs: Sense Labs is a space in the Community where you can share insights on our latest projects, ask questions to the community about your home and offer feedback directly to the engineers who developed them.

Advanced community resources
Not for the faint of heart, these are resources created by our extremely knowledgeable community members that have received a lot of positive feedback from existing community members. A big thank you to @cbpowell and @kevin1 for their time and effort on these. Be sure to thank them :slight_smile:


6 Likes

How do I read the system to see what my bill should be.

Hi @Mark_Caruso.
You’re probably looking for information on the “Usage” feature, which you can learn more about here:

If you’re looking for other popular features, I recommend checking out the post above with a list of resources for new users, especially the one below.

A post was split to a new topic: Is my setup correct?

I have had sense for a year now. My predicted monthly bill is $20, my real bill averages $140/mo. Good luck.

Hi @Lundwall_Paul - are you on a time of use plan with your utility? If your cost of electricity is static, your predicted monthly bill should be a lot closer to the actual.