I know that roadmaps and priorities can be traps for companies when it comes to new features and deadlines for delivery, especially with new areas of technology and data science.
I am making this request because almost every feature request ends with a response that says something along the lines of: “we have plans for this”.
Its nice to see the community be engaged by Sense and see the dialogue around new features and capabilities but it would also be great if we could understand what Sense is working on now vs later.
For Example: The home.sense.com portal says that realtime usage and data detection is coming. A support ticket identified that device detection has a higher engineering priority than the web based new features. This makes “sense” (harhar) and I’m cool with that. Its just frustrating to not have a prioritized list of what can we expect to see this year vs not.
I think that everyone understands that Sense is a start-up and resources are not infinite but many of the best companies that engage their communities give hints or a list of what to expect next version or what has already been suggested.
Digital Ocean uses UserVoice and that provides clear statuses of each feature they want to implement and the community can vote for priority there much easier than in the forums here.
Untangle uses their bug tracker since at the core they are an open source project and anyone who signs-up for access to their dev tool can see the features currently being worked on in the sprints. Anyone with an account can put features and ideas into the development backlog. I have a couple of items in there that are low on the priority list but at least I can see the current status.
Ubiquiti has a group of Beta users that have access to an early access store for new hardware and beta forums for testing new features and soliciting feedback for new products in their community. (UBNT does not release roadmaps or feature promises but you can see what is the priority based on the beta forums)
The above are just ideas and examples of successful community engagement and feature priority lists.
Based on looking at the forums here there are many community members who would be happy to help do more to advance Sense and its capabilities through some types of support and testing. Maybe there is a success path in more directly engaging with them on what is the current development/feature pipelines, current company ideas, and a consolidated list of feature requests/development priorities.
Hope this is useful and helpful to you.