I get it now, Sense Support is not real!! It is AI as well and in its very first ELISA stage. Terrible but true. COPY&Pasting boiler plate statements without looking at data.
Always suggesting delete the device then it will be better, which is bullshit. Arguing imaginary energy values out of the blue like “Oh it is OK there is always a few Watts” WHAT??? An ENERGY monitor and your support staff argues - do not care - it is anyway a few watts off!? WTF!??
You either are in the measuring business or not! There is no a guesstimate business - if I wanted to guess or speculate about a load or not I can do this perfectly on my own for free and 100% accurate at all the times. It either draws power or not - yeah right.
So I’m vented now