Sense API not available websocket timeout

Hi all. I’ve not been able to get any data to show up on my Sense App on IoS since 6:50 PST today. My queries of the sense API have also been failing since then: API Websocket timeout.

status.sense.com doesn’t show any issues, but I’ve reset everything on my end and no data seems to be flowing.

Anyone else noticing this too?

I should note that I can see data from yesterday and prior, and I’m using the API endpoint “update_realtime”. Maybe the problem is localized to this one API?

Looks like the api came back online at 12:15pm pacific time.

Hi @MarkDodrill - it looks like the issue you had was resolved on its own. If you encounter any other issues in the future, feel free to submit a bug ticket to our Support team via https://help.sense.com/hc/en-us/requests/new?ticket_form_id=14479075940371.